
10-25-2013 12:25 PM
I bought a product (macbook battery) with a 3 year warrantee which stopped working and bloated out after 6 months. The seller will replace it but they expect me to pay for shipping. Is that cool? My assumption is that I bought a product that was guaranteed to work for at least 3 years so I should not have to fork over any more cash, shipping or otherwise. Am I right?
Thanks
10-25-2013 08:30 PM
Buyer protection is only for 45 days after end of sale. Warranties are generally not valid when the item is purchased from a third party. If the seller is willing to honor the warranty, send item back with delivery confirmation or tracking.
If you're waiting to get paid for the shipping cost before returning the item, you will be waiting a long time.
10-26-2013 03:50 PM
Try taking it to an Apple dealer in your area.
If this was the manufacturer's warranty, you may not have to involve the eBay seller at all.
An Apple store would be preferable to an authorized Apple dealer, just to cut down the number of people in the chain.
11-02-2013 10:42 AM
11-02-2013 10:57 AM