Cancelling sale how to refund unclaimed payment
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-08-2014 10:03 PM
Ok so i started up my ebay again made a new paypal account and forgot to change my payment email on ebay. A few purchases where made and the money sent to my email thats not attached to paypal anymore which i cannot get into because hotmail suspended it because of a bot hack that was sending out spam. Sent buyer a cancellation request and explained the situation. If he agrees to it does the unclaimed money automatically go back to his paypal account?
Re: Cancelling sale how to refund unclaimed payment
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-09-2014 12:25 PM
Talk to the folks at paypal on how best to handle this.
Personally, I would have first tried adding the old email address (even if the email account is dead) to the list of emails associated with my paypal account.
Re: Cancelling sale how to refund unclaimed payment
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-10-2014 05:47 AM
@wrightrhli wrote:Sent buyer a cancellation request and explained the situation. If he agrees to it does the unclaimed money automatically go back to his paypal account?
No, you'll just receive a final value fee credit if he agrees to the cancellation request.
Try this: http://pages.ebay.ca/help/pay/claimpayment.html#form
