Closing a case when seller cancelled.

The seller cancelled because they lost the item and i was refunded. How do I close the case?

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Closing a case when seller cancelled.

On your personal ebay page go to Resolution Center, find

Your requests and cases . And status will be - waiting for buyer respond, chose Agree to close.

 

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Closing a case when seller cancelled.

When I go to "Take Action" it says Case information unavailable.
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