Fitzheuen,
I could not agree with you more. We just have to trust eBay.
When the Dashboard was first available I had 4.9, 4.9 4.8 4.8. now after a just a couple of feedbacks left I am at 4.9, 4.9 4.7 4.8 which will disqualify me for the 15% discount. But I have no Idea of how to improve something that is out of my control. I ship daily with Canada Post. Thats as good as it can get. The only thing I could do was to put the following statement into all my emails and listings. "Please judge us on how fast we get your item to Canada Post NOT how long it takes Canada Post to get it to you." .. We will see if that helps
I could not agree with you more. We just have to trust eBay.
When the Dashboard was first available I had 4.9, 4.9 4.8 4.8. now after a just a couple of feedbacks left I am at 4.9, 4.9 4.7 4.8 which will disqualify me for the 15% discount. But I have no Idea of how to improve something that is out of my control. I ship daily with Canada Post. Thats as good as it can get. The only thing I could do was to put the following statement into all my emails and listings. "Please judge us on how fast we get your item to Canada Post NOT how long it takes Canada Post to get it to you." .. We will see if that helps
"Ebay's plot to make sure you do not get the 15% discount."
I earned and received my 15% discount :-) .
I earned and received my 15% discount :-) .
"Do you think this gets you more impact do generate more sales / or trust from buyers ? "
The PowerSeller logo has been known for years to have a negative impact with a few buyers who avoid buying from PowerSellers (some feel PS are too busy to offer personalized service, slow to ship and respond to inquiries, etc...).
"shipping expensive items in regular envelope without insurance."
Sellers have many options, depending on the products they sell. Some use a third party insurer, often offered by industry group. Stamp dealers for example have two large brokers offering coverage.
Others use self-insurance - put aside $0.25 or $0.50 for every transaction; one thousand transactions a year (for example) will yield $250 - $500 - most likely more than needed for whatever claims are made.
On an average year I get one claim of non-receipt per one thousand sendings.
"You are not scared of getting burnt"
This is business. Nothing to be scared about. Sellers simply play law of average and do not take personally whatever claim is made. You refund and move on.
I generally do not require extra insurance (or registration) for anything selling under $500.00 unless the buyer specifically requires it and pays extra for it. .
The PowerSeller logo has been known for years to have a negative impact with a few buyers who avoid buying from PowerSellers (some feel PS are too busy to offer personalized service, slow to ship and respond to inquiries, etc...).
"shipping expensive items in regular envelope without insurance."
Sellers have many options, depending on the products they sell. Some use a third party insurer, often offered by industry group. Stamp dealers for example have two large brokers offering coverage.
Others use self-insurance - put aside $0.25 or $0.50 for every transaction; one thousand transactions a year (for example) will yield $250 - $500 - most likely more than needed for whatever claims are made.
On an average year I get one claim of non-receipt per one thousand sendings.
"You are not scared of getting burnt"
This is business. Nothing to be scared about. Sellers simply play law of average and do not take personally whatever claim is made. You refund and move on.
I generally do not require extra insurance (or registration) for anything selling under $500.00 unless the buyer specifically requires it and pays extra for it. .
Very old thread!
"1) You need to have tracking on 90% of sales"
This does NOT apply to Canadian sellers.
