I ordered a (rather expensive) shower curtain from an Ebay seller. On September 15, it was time to "pay after delivery" but I had not received the shower curtain, so I opened a dispute.
At that point, the seller contacted me asking me to close the dispute because she had sent me the curtain. I had moved homes, and said that I had not received the package even though I had made a change of address through Post Canada. She told me that she had contacted Post Canada and it was being sent to my new address. She told me that she was desperate to have the money immediately and asked that I please send the money, so I closed the dispute and sent her the money, trusting that the package would arrive. It never has. And for the past several months, she has continually reassured me that she is working on it, and it will be arriving. Recently, She stopped answering my messages inquiring about the package.
I am not able to open a new dispute because this transaction doesn't show up as "recent". What steps should I take? Thanks.
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