Do you block buyer who asking to reduce your price prior purchase it?

[asyahijab]

Sometimes I am worry if this type of buyer will trash my DSR if they finnally buy my items that I'm not willing to reduce the price.

I have never put my items with Best Offer, but many times some ebayer email me asking to reduce my price. Sigh!

[art-in-the-making]

Yes, this is where it's really nice to have a few items with best offer available. That way you can hopefully avoid the random requests to reduce the price.

It has also happened numerous times that a buyer made a very low offer on "best offer" but then accepted our counteroffer or made a very reasonable counteroffer themselves. Some people like to haggle so why not give them a chance?

You also have people who would like two or three items, so there are always going to be times you get asked.

The only thing I have zero tolerance on is when someone asks for a lower price (with no best offer on the item) and say the request is fairly reasonable, so I agree and then lower the price. ...And then - they come back and ask for an even lower price!!! This has only happened a few times and only once we agreed, in an unique situation.

[pjcdn2005]

No, I don't usually block them if they are polite when they ask.  Some will come back and buy the item at full price and  I've never had problems with those buyers down the road.

I do hate when people say that such and such a store or seller has the item for  a lower price so I should sell mine at that price too.

Buyers aren't supposed to contact sellers with an offer unless they do have the best offer function on their listings but it happens anyways. I admit that I get annoyed at times when the offer is ridiculously low but I don't tell them that. I have replied with something like....Gee..that's less what I paid...do you know where I can get one for that price?

lol

[art-in-the-making]

BTW I don't block either, don't know why I wrote "yes" on the last post 🙂

[bb_cool_stuff]

Same experience as PJ, most will come back & buy the item after first making an offer.

Trick is to be nice. When an low ball offer is first submitted i always reply with " Thanx for your offer but i will politely decline."

A small minority however will question your heritage in a follow up message should you decline their offer. Then you add them to the BBL.

[pjcdn2005]

makes a note not to comment on BB's heritage

😉

[bb_cool_stuff]

LOL

Some of the minority seem to question if my heritage is from the " I " country where Jesus was born. I jokingly let them know my heritage is from the " I ' country in Northern Europe where some like to get wasted & chase sheep well into the night.

[asyahijab]

Thank you for the input and the discussion all.

I learn from it to take my decission. I have just refused to reduce the price for someone who want to buy multiple items and feel bad about it.

[bb_cool_stuff]

Nohing wrong with offering a bit of a deal on multiple purchases.

Of course its your choice but be sure to charge them a combined shipping rate. This will assure repeat business.

[cumos55]

Although I have no Best Offer listings.

I do consider offers if they are made.

The original price in the listing has to be markedly more than $35 to $50

The Best Offer option is added to the listing  and the item is bought .... Set not to accept offers less than the agreed price.

The Best Offer option allows me to be selective of who does buy based on a Best Offer.

[cumos55]

An interesting sequence of events.

(1) Monday ---Receive an offer of $45 on a $95 book.

My response ...recently listed  and the price stays.

Only 15 months previous  I Had sold three copies at $75 each.

Blocked ID

(2) Tuesday --- Receive an offer of $60  ... Because this person had bought others for $60

No response as I was leaving to do some shopping....

(3) Wednesday --- Received an offer of $60... shipping included... shipping Winnipeg to Maine US was $20 US.

My Response... The book sold this morning.

Interesting situation  as the person that made the offers  and the buyer were both from Maine US....

Coincidence..most likely  

[pierrelebel]

My listings do not offer "Best Offer".

When eBay users write and ask for a lower price or makes an offer at a lower price, I automatically send them this template answer:

"Thank you for your inquiry.

Different sellers will have different policies regarding prices.   Some start high and "bargain" their way down.

As a matter of long standing policy (since 1987) and in fairness to all eBay participants, offers at prices below my listed and already discounted prices in my eBay store are never entertained (except for wholesale offers). Much time goes into fair pricing after considering many factors such as condition, competition, cost and market conditions. 

Since I am not very good at "bargaining", I find it easier to start with the lowest possible price, avoiding any haggling.  My 9,000+ worldwide customers seem to agree with that approach.

Please let me know if I can be of service."

The same information about not negotiating prices is available on the front page of my eBay store.

Many end up purchasing the item at the listed price. Some don't. Someone else will... eventually!

Anyone coming back with a second offer is automatically placed on the blocked bidder list. Obviously they cannot read.

[007steveb16]

For me It would depend on the offer and the item.

I had a time about a month ago where a buyer messaged me about a movie I had up for auction. It was a very recently released to video, highly sought after, romantic comedy, and was in like new condition. It was up for a 7-day auction, had a tonn of watchers and views (yes I know that can mean nothing), but I could tell there were these 2 woman who were creating the makings of a "bid war". So I just knew this movie was going to sell well. The bids were up to around 4.00 if I recall and I got this message from a buyer:

"hello, as this price is really good right now I would like you to sell it to me at that price as it's such an amazing deal!"

.....right......I had quite a good laugh and did block this bidder, because that frame of mind to me is just...odd!! Kinda scary too! The movie ended up selling for over 9.00.

I blocked because who knows what else that buyer could/would do with that kind of mindframe.

[dipmicro]

Just added Best Offer to my items few days ago. SO much fun.

I meant it mostly for multiple lots, but some people make offer even on small item. I think they need to feel they got a bargain.

Guy first offered $4 on $6.50 item with $4 shipping. Declined, not high margin on this item. He tried $5 and I countered with $6.30 just to sheesh him away. He countered with $6. Quarter is so important for you ? Seriously ? Glanced at his FB left, no problems, let him have it, I have better things to do than haggle about quarter. For example read this forum 🙂

Someone offered $3 for $13 calculator I bought for $5. Not blocking him, just hitting delete, not worth even replying to. If you send a ridiculous offer, do you really expect any answer ?

Haggling should be worth the time spend on it. Some people simply need that feeling they saved a quarter. If I am haggling about a quarter, it's because I want 100pcs.

[cumos55]

Winnipeg must be the haggling capital of Canada.

No one wants to pay list price  at a garage sale... or at a flea market.

Price it at $20  ... and they offer $10

Price it at $10... and they offer $5

Price it at $5  ... and they offer $2

and then I once added the following comment  to someone  who had nothing priced at a garage sale  and wanted offer... Asked him to price it... then I told him he did not want to hear my offer... but still asked me to make an offer..

My offer.... How much you pay me to take it away?...

finally gave me a price....

but by then I could see the steam pouring out of his ears...

[cumos55]

Most recent situation.... no Best offer on this listing

Listed a book about Glenn Gould  for $150

Was offered $135 with shipping listed as $18

My counteroffer was $150.00 with shipping included

Buyer bought the book at 150.00  with shipping of $20 included in that price.

Buyer just left positive feedback... and appeared to be very happy with his purchase.

[ricarmic]

Worst ever eBay "best offer" offer - item price $999.99 offer was $5. Didn't even respond to it, may have even blocked him, would just be trouble anyway.

Funniest ever "yard sale" offer - item price 25 cents, offer was 15 cents (and the fellow drove up in a nice old fancy car!!!). I don't remember what I did.

I do have some buyers that just have to haggle. So I list the items  price I want +20% with best offer and they already know to put in an BO of -20% which they do. If I don't put a BO item up, of their style (at the regular price) they don't buy....one has to list what the customer wants!

[rainbow71113]

had a store in Brandon and when I was selling out I had an angora handknit sweater that yarn costs were over $250.  The person said they would pay me $15 to "take it off my hands"  really....I sold it to a German lady who couldn't believe someone didn't appreciate the work and cost....and yes, she paid over $300 for that sweater....

I don't bother with best offers either selling or buying.  As a buyer, I hate having to wait for the seller to get back to me.  Usually I look for an item with a buy it now option.  As a seller I do get the odd offer but only really entertain the idea if they are buying a lot of items, or if it's high priced I will offer to pay shipping- or I cancel a couple of transactions and give them the items for free.  I hate being brow-beaten into accepting an offer- I don't know if it's language barriers or manners but some emails can be very aggressively worded.  Like they are doing us a big favour...well do us the favour of buying it at the listed price so we can pay our bills.

[sheepgal54]

I just had one of those. Won an auction and then wanted more of the same.  I offered to list another and then she wanted other colours so I listed those too.  I sent a nice message saying that I had listed them for her and I got a reply saying she didn't play games and if I wouldn't sell them to her then forget it.  She had won the auction at just one bid and I wasn't about to sell another auction only item at the starting price.  I sent her a message that I would send her an invoice at full value but got ignored.  (I use auctions to draw buyers so often they sell at lower than value} She gave me neutral feedback and my DSR dropped like a lead balloon.  I reported her to ebay and blocked her and left factual info about her request and the fb that she left me on her own fb so other sellers will know. Its a chance you take being a seller. Can't blame her for trying but as for the low dsr and fb, that wasn't fair as the product she did get was fast shipping, well packaged and good quality and excellent value.

[rainbow71113]

I had a buyer in Italy leave me negative feedback and low dsrs because Italy charged her duty and taxes ( apparently Japan and China go through okay) she got the book in brand new condition, in less than 2 weeks and I could not get the fb removed because she only told me about the duty and taxes in an email- yes, one that ebay could see.  She said the tracking number didn't work and that I lied.  I told her that the tracking number migrated to ebay was the Canada Post tracking and insurance...but she wanted to see it live and only told me that AFTER I printed the label.  No way was I going to cancel a label and wait 3 months to get the money back from paypal and also she didn't want to pay the extra $100 it would have been for live tracking.  Sellers are always on the losing end of disputes, it seems... at least yours left neutral...that doesn't count against you.

About games, I had a buyer flip out on me because I offered a second chance.  I had 2 kits and one was on auction so I offered the 2nd and she said I was trying to do something illegal and that I should be ashamed of my behaviour since there was not enough time for the first buyer to notify me that they weren't paying for it...yada yada...I emailed her the ebay rules on second chance offers...never heard from her again