Ebay Customer Support

Does anybody know if customer support has a email address? Phoning is an inconvenient option for me.

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Ebay Customer Support


@defence_medals_canada wrote:

Does anybody know if customer support has a email address? Phoning is an inconvenient option for me.


Hi defence_medals_canada,

 

Email support is only available for certain topics.

~Kalvin
eBay.ca Community Manager

kalvin@ebay.com

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Ebay Customer Support

Kalvin

 

I've used phone support recently and it went very well. But I have noticed some posters who use TFF (the deaf system) who may need support no matter what their category.

EBays is a wonderful opportunity for those who cannot work outside the home easily. But those handicapped sellers (and buyers) may need a little more help from time to time.

I've used TFF with a customer in another worklife. If you have CS Reps working with it, make sure they have more patience than Job. Every sentence needs several minutes to complete.

 

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