Ebay app. for Android- userid and password login

 

ON some Android phones and devices for Ebay app. for Android.

 

 

I use same email and password to login same as browser on p.c. which works..

 

But when I use Ebay app. for Android on particular devices it says the combination of e-mail and password is wrong.

 

How can this be when I am able to log using browser on p.c., yet when I use the Android app. to login it says it is wrong ?

 

Is there some bug with the software when using certain Android devices to cause it not to work ?

 

Or is there something to enable on Ebay website when I login using p.c. to make it work with E-bay Android app.?

 

Thanks

Message 1 of 2
latest reply
1 REPLY 1

Ebay app. for Android- userid and password login

If you are using special characters (like #$%*& and so on other than a-z 0-9) as part of your password, some may not be accepted on some devices. Some devices auto-capitalize the first character of a password field (Apple iPad does this sometimes as I have seen this so you get a an uppercase first letter when creating a password and later when you enter it does not auto-capitalize the first letter).

 

This is from what I read browsing forums on eBay.com over recent months. Try the eBay.com Tools & Apps forum as well as the Technical Issues forum there for a larger forum base to help you with this issue.

Message 2 of 2
latest reply