Ebay created (and named 1) 2 accounts on registration, same E-mail.

maxnie90
Community Member

Hi,

 

I registered the other day under this name and bought a product that is now being delivered. The problem is I cant trace the package because E-bay says it was bought by an account by the name of "N_namax_tj6olyj2nj", but is sends all the information to my E-mail, even the seller has confirmed this other name. I sent a package to my girlfriend and put her down on the shipping adress, so I get some thing adressed to my name, and some things adressed to my Gf's name, but all to the same E-mail. And I cant access that other account in any other way, when I sign in using my E-mail I'm logged in to this account..

 

No idea what is going on, please help, Im in Korea so calling customer support is not optimal, and for some reason there is no E-mail to contact.

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Ebay created (and named 1) 2 accounts on registration, same E-mail.

Since the seller is required to ship to the address on the Paypal account, in the short run, contact the seller and ask that she put your actual name on the label, handwritten, for the help of the postman.

 

That will allow you leisure to work out the rest of the problem.

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