Ebay now allows Negative Feedback for items never included in auctions.

palms_and_pdas
Community Member
Hi everyone

Have not posted on here for a while now but I thought that everyone should be aware of this one.

Not sure if it has been posted before and the new seller protection policies do not apply for this feedback scam.

Do not want to post this but I have to take an more active role on this despite the ribbing or comments I may get from others in here.

Ebay is now allowing buyers to leave negative feedback for items that are not listed as being for sale in your auctions.

They even allow them to complain in the feedback that the items are not included that were never offered for sale.

GET READY for IT !!!!, because if that buyer got that free food processor from the last seller or retailer, than you are expected to send that as part of the sale to meet buyers expectations.

I guess I have to send socks with that new pair of shoes I may sell to meet the buyers expectations even when I am not selling them in the details of the auctions listed.

Wow a new way to scam you for free product and trash your feedback and DSR scores in one swoop.

Before 99.6 now 99.5
DSR before 4.88 4.87 4.90 4.73
DSR after 4.84 4.83 4.89 4.67

Let's not stop there this buyer did the same to another seller the same day. WOW !!! In less than 10 minutes.

Ebay now expects us to send free product and keep the negative feedback for items requested or complained about in feedback that were never listed in the auctions details for sale.

They also expect a vindictive buyer's 1 scores in all 4 DSR categories for the auction to stay when it should have only affect the item as described section of the listing.

You communicate 5 to 10 times, ship in 2 days, are lower on shipping costs than most of your large competitors, and even offer shipping refunds and this is what you get.

You even leave positive feedback first as ebay keeps preaching as a good policy, and this is what you receive.

SCAMMERS !!!!

My DSR discounts will be decreased from 15% to now 5% with this buyer.

The seller protection polices do not cover this type of feedback scam and is another loophole for buyers to extort.

The trust and safety team indicates unless he stated he was going to leave a negative before he left the negative there is nothing they can do.

Have a great day as it is open season again for bogus feedback comments and buyers expecting free items that are not listed in your auctions.

Was ebay not supposed to take a more active role in protecting sellers from feedback abuse and extortion ???

Do I give everyone free product because they request it again when not listed in my auctions ???

Ebay is passing the buck again and telling us to suck it up and as the rep stated in a phone cal "it not that bad 😞 your feedback is still good."

Fitz.
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Ebay now allows Negative Feedback for items never included in auctions.

lina-mallows
Community Member
faerywishes- THANK YOU for taking the time to notice!

And Yes- accepting CANADIAN TIRE MONEY is NOT a joke !!!

I don't suppose many here have actually read what eBay has written in their
CANADIAN ''Accepted Payments Policy''
http://pages.ebay.ca/help/policies/accepted-payments-policy.html
Permitted on eBay.ca:
Sellers may offer to accept personal cheques, money orders, cashier’s cheques, certified cheques, Canadian Tire Money™ and other negotiable instruments."

As a LONG time shareholder, and supporter of CANADIAN companies, accepting CANADIAN TIRE MONEY is just the RIGHT thing to do!
Most of us shop there- I certainly do, so why not accept it.
We don't sell hugely expensive items- so a handful of Canadian Tire Money is no problem.
(As a founding member of the Canadian Tire Collector's Club" I fought long, and hard lobbying, to get eBay to include Canadian Tire Money as part of their acceptable payments policy. Sadly, with all the NEW changes- CTC Money may become a relic of the past.)

And now for the other TWO questions regarding shipping,m and Proof of Mailing:
"AirMail SHIPPING $1.50 within Canada and the U.S.
Including Alaska and Hawaii,
for your ENTIRE CARD order !"


Many US seller differentiate ALASKA & HAWAII, as their items MAY cost more to ship there, and therefore they are not part of the 48 CONTIGUOUS States shipping rate. As the items we ship cost no more to ship to ALASKA, and HAWAII, we are happy to ship there at the same rate as to the 'lower 48'. PLEASE- be careful. Depending on WHAT you are shipping, this could be disastrous, when encountering HEAVY, and BULKY items.
(though shipping to ALASKA is rare, we regularly ship to HAWAII.)



"ALL "OUT OF CANADA" shipments now sent with
an Official "Proof of Mailing". What is the official "Proof of Mailing"?"


There are apparently NO RESTRICTIONS on exceeding that which is required for Canada Post shipping. The CN22 SMALL PACKET declaration (two part form) may be used on ANY envelope. While a declaration MAY NOT be REQUIRED- one is free to put one on the envelope.
If the local Post Office objects when used for AIRMAIL delivery- clip off the SMALL PACKET indicator in the upper left corner of the top copy.
As this form has BOTH your address- and the buyer's, it serves as a pretty decent proof of mailing. It does not meet PayPal, or eBay's PROOF OF MAILING requirements. HOWEVER- it goes a LONG way to show any customer that the item was in fact mailed. Just keep the copies, and make a jpeg to send to the buyer.

The WHITE two part CN22 replaced the smaller GREEN form- which had no copy, and no provision for addresses. The NEW WHITE CN22 has everything one needs. We go through a 500 pack about every six months. Just ask your local Post Office to order you some.
Message 21 of 29
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Ebay now allows Negative Feedback for items never included in auctions.

faerywishes
Community Member
lina-mallows
Thanks for all the info. I really like the idea of Canadian Tire Money. I think I may use it as well. Might help increase the bidding!!

Have a Wonderful Day!
Message 22 of 29
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Ebay now allows Negative Feedback for items never included in auctions.

lina-mallows
Community Member
faerywishes- You're welcome. Anything that you can use is fair game. US$ denominated DISNEY DOLLARS- state on their face- that they are LEGAL TENDER at DisneyLand, and DisneyWorld. Toy's ''R'' US used to issue Geoffery Dollars. And we gladly accepted any of those 'currencies'.

I once ran into a US auction that was clear that they no longer accepted heads of cattle for payment. I wrote, and offered them some frozen chickens.

Barter has worked for thousands of years.......at least until eBay came along!
Message 23 of 29
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Ebay now allows Negative Feedback for items never included in auctions.

palms_and_pdas
Community Member
Here is a follow up to the bogus negative feedback and the trashing of my DSR scores.

My DSR discounts have now dropped from the 15% to the 5% for the power seller discounts.

Ebay just had to go back far enough to find the drop in the score when reviewing the DRS scores to Sept 24 2008.

It has been over the required amount of 4.77 for all of the DSR scores since the Septemeber 25 2008 to meet the standards.

The whole system is a scam and ebay is pulling the strings to rip sellers off even in the NEW GREAT GREAT GREAT DSR DISCOUNT PROCESS.

Enjoy the extra money EBAY as you are RIPPING US OFF AGAIN.


The BUYER RULES AND WE A JUST5 DIRT UNDER YOUR FEET.


Fitz.
Message 24 of 29
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Ebay now allows Negative Feedback for items never included in auctions.

palms_and_pdas
Community Member
They do not care that their PRECIOUS BUYERS are pulling BULL.

The Buyer is KING and we are DIRT under EBay's FEET.

Their rules are Tissue Paper that is why they are on the internet and are displayed on their website.

Try to find a hardcopy of their policies and rules.


Fitz
Message 25 of 29
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Ebay now allows Negative Feedback for items never included in auctions.

faerywishes
Community Member
Thanks lina for the info again. I think I'll hold off on the frozen chickens...LOL.

I'm having an auction this month that will allow my Canadian buyers to pay with CT money, or CT money & paypal, or just paypal. I'll see what happens. It might take a few months to get things going, but I'm hoping it does well as I think it would be fun!

Have a Great Weekend!;-)
Colleen
Message 26 of 29
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Ebay now allows Negative Feedback for items never included in auctions.

lina-mallows
Community Member
faerywishes- You are most welcome.
Just checking eBay.CA (2008/10/02)- there are over 150 auctions listed that currently accept Canadian Tire Money for payment. A small, but important statement.
I am sure all of us CT MONEY supporters would be happy to have another member of the 'club'!
Message 27 of 29
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Ebay now allows Negative Feedback for items never included in auctions.

Wow, I never thought about other currency. Brilliant! I wonder if I can have buyers pay me in toilet paper, or maybe cheesies...
Message 28 of 29
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Ebay now allows Negative Feedback for items never included in auctions.

lina-mallows
Community Member
angelsmiles123 -toilet paper ???
Is that a new euphemism for US folding money?
Message 29 of 29
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