Ebay support is terrible!

[mikegvilladolid]

Ordered items which never arrived. First I was charged extra for shipping without my consent just because the seller was in Thailand. Then the items never were received. An email comes to me saying items delivered. Total lie. Ebay now doesn't even take responsibility for my loss. USD 40 gone. Just like that. DO NOT DEAL WITH EBAY. YOU DO SO AT YOUR OWN DEMISE. Never have I dealt with a more unprofessional organization. Pass this on please or elae many more will be swindled!

[vintagenorth]

If you haven't received your item you can file an Item Not Received case with eBay by going to the resolution centre.

If it's too late to file with eBay contact PayPal and file there. 

[mikegvilladolid]

I already filed with ebay and within a few hours they made their resolution that they will not give me a refund. It's just a headache after another. I can't waste my time dealing with a scamming organization like ebay. Beware everyone. Never deal with ebay. I won't. This incident made me check about other cases of money paid for nothing. There's tons of incidents! If you want to put your hard earned money into jeopardy then loae it on ebay. What a joke! People should be made aware. Ebay should be shut down!

[femmefan1946]

I was charged extra for shipping without my consent just because the seller was in Thailand.

Extra than what?

The cost of shipping to Canada is going to be more than the cost of shipping to Thailand from Thailand.

Some sellers, recognizing that their customer base will overwhelmingly be the USA, will offer subsidized or even free  shipping to the USA, while charging full cost to other international customers.

Some sellers, shipping from Thailand (or Canada or Germany or Brazil) , list on eBaydotCOM accepting restrictions on shipping costs from that site. These include having the cost of US shipping in a separate section than shipping to Canada or 'internationally'.

This is harder to explain, but if you look at the Sell Your Item form on dotCA and dotCOM you can see those differences easily.

An email comes to me saying items delivered.

From whom?

You should be able to track that delivery from the tracking number in the email.

Not every fraudulent email is easy to spot.

Ebay now doesn't even take responsibility for my loss. USD 40 gone.

Did you open an Item Not Delivered dispute with eBay or with Paypal?

Did you show that the item was not delivered?

If you have and eBay/PP did not agree with your dispute, go to the credit card you back your PP account with (PP is really just a useful mediator) and call the 1-800 customer service number about a chargeback.

The clerk will need information about the transaction, dates, transaction numbers, tracing numbers, payments, currency, etc. Have these handy for her to process your refund.

There are deadlines with cards too so act immediately.