Have not received an item.

[lastplace2010]

Ordered, paid, received a tracking number, UPS says it's a non-tracking number, but never received the item! Seller won't answer my e-mails! Apparently was shipped Oct 9 and as of Nov. 3 have not received it.

What recourse do I have?

[heidilynn0_3]

Hi lastplace.. is it the otterbox. Shipping shows USPS mail not UPS.

Its been a month and seller is not responding. Go to the resolution center in your PayPal account and open an item not received dispute. Escalate to a claim.

Can close if item arrives before refund or repay if after.

Claims must be filed within 45 days and best to file no later than day 43 from payment date.

http://pages.ebay.ca/help/buy/paypal-buyer-protection.html