How do I deal with the possibility of an item lost while shipping?

I recently bought a YuGiOh card for my friend's birthday. Yes, one single card. It costed me roughly $30 Canadian total ($22 USD + $1.50 shipping) I also bought some cards for myself after.

 

The seller had really positive feedback, but I noticed that he was taking a really long time to ship. I ordered and paid immediately on January 08, and then waited and waited. The seller did not update the status of the item until January 16th AFTER I messaged him asking when can I expect the item to arrive. He then responded saying the item "have been shipped as of 16/1/2015" (which is already 4 days late of the 2 day shipping) and the delivery time is "Estimated time around 2 weeks".

 

I don't want to sound impatient, but 2 weeks is a REALLY long time when you take into account that I live only an hour away from him. I ordered cards from down at Texas with cheaper shipping and those cards arrived in a week. Pretty much, I made around 10 orders of cards, and this specific order was the first one I made and paid for, and still has not arrived yet even though the seller closer to me than any of the other sellers are. My parents go to his city every Saturday to do grocery shopping and come home to same day. That's how close we are from each other.

 

I just messaged the seller today, pestering him one last time. Now I'm fretting over the possibility of the item being lost in transaction. How can I go about this?

 

Also, I recently closed my old PayPal account and made a new one (a more professional one with a real name email instead of a nickname). Is a refund still possible assuming the item does not arrive at all?

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How do I deal with the possibility of an item lost while shipping?

Twenty days is pretty normal for delivery in my experience.

But the seller is supposed to ship within 7 days to retain his Seller Protection. And most will ship within 24 hours just to get the item in the mail.

Go here:

http://resolutioncenter.ebay.ca/

and open an Item Not Received Dispute.

You have already done Step One- contact seller.

If the seller cannot prove delivery and does not refund promptly, Paypal will and go after him for their money.

 

And btw, any feedback under 98% positive is not very good. Also look at the Detailed Seller Ratings for numbers under 4.8. If a seller's DSRs drop to 4.3 he gets effectively shut down by eBay.

 

 

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