How do I prevent buyers from destinations I don't ship to from purchasing my items?

[paulinha-rmt]

I am a Canadian seller and only ship within Canada and the United States. This is clearly indicated in all my listings. Notwithstanding, I have had several instances where buyers from other countries are able to purchase my items. This leaves me in a position where I have to send a cancellation request to the buyer, who invariably never accepts it, and then wait 7 days before I can cancel the purchase. I then have to pay to relist, etc. Does anyone know if and how I can prevent this situation from happening in the future? Any and all assistance is greatly appreciated!

[nubian_treasures · Accepted solution]

Go to My Ebay > Account > Site Preferences > Buyer Requirements and block buyers in countries you to not ship to. This will prevent anyone not registered in Canada or the US from bidding on your items.

[paulinha-rmt]

Thank you so much for the info!

[mem1records]

Things might have changed because my old rules disapeared.

You can select which country you don't ship to here :

My Ebay > Account > Site preferences > Shipping preferences > Exclude shipping locations from your listings > click Edit