How do I reply to a message in my ebay inbox?

schow69
Community Member

I used to be able to reply to messages from my ebay inbox, but I can't find a way to do it now.

 

Thx in advance.

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How do I reply to a message in my ebay inbox?

 

Hello 'schow69', 

If you are in your ebay Messages Inbox and have opened in front of you a message to which you

wish to reply, there should be a  light blue Reply button  across the bar at the top as well as a

yellow and black Respond button  to the right of the body of the message.  

Do you not have that?  

If not, it can only be a temporary ebay 'glitch', of which there have been a great many lately.  All I can

say is that the 'reply/response' feature will reappear soon enough.  

It could also be a problem if you are using a hand-held device, as many features of ebay are not visible

from mobile devices.  

If, however, you are referring to an ebay promotion of sorts, you cannot respond to those.  Ebay

promo/adverts are always a 'one way' communication. 

 

Or was it something else entirely?  

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