How to bulk edit listings

[coxengines]

We just changed our email address and would like to bulk edit the payment notification address on our listings.

Two calls to support. Both times I was told it was possible but both times the person was unable to show me how to do it.

Bernie

[surplusdealdude]

Site map > Addresses ( under "account") > change your registered address.

All done.

None of the SYI forms have a way to insert your address, so it's got to come from that source. -------------------------------------------------------------------

It is our similarities that make us all human - it is our differences that make us all interesting

[surplusdealdude]

You'll probably want to change your Paypal address as well, in case you send Paypal invoices. -------------------------------------------------------------------

It is our similarities that make us all human - it is our differences that make us all interesting

[pierrelebel]

"would like to bulk edit the payment notification address on our listings. "

In addition to changing your email address at eBay and PayPal, you need to revise every listing with your new PayPal address. There is no other way. Otherwise, the payment will be sent to the old address, even if you have changed your preferences at eBay and PayPal. Basically, the selection in the listing page overrides the preferences.

Yes, it can be changed using Selling Manager.

First, on the active listings page, select a bunch (10 or 20), and click the edit link (near the top at right)

It opens a page: "Select listing information"

Select "Payment methods accepted
Payment methods (You'll be asked to decide which ones on the next page.) "

"Edit listings in bulk." at bottom

and "Continue"

Select "PayPal accepted" and change the window to read "Add to ALL"

Then "Continue"

A box will open on the next page showing your current PayPal email address and allowing you to enter the new email address.

Then "Continue"

Finally "Submit" the following page.

Done.

It is time consuming but it works.

Good Luck.

[pierrelebel]

PS - keep your old email address at PayPal for a while, even if you cannot use it. Having the old address there will allow payments to go to your PayPal account, even if you do not get notification (sent to the old address).

[coxengines]

Yes,

I had already changed our address with eBay and Paypal. Also, we will be keeping our old email address with Paypal forever as we are aware of the payment receipt thing - we do own the domain and run our own physical mail and web server, so that's not a problem.

Pierre,

I don't even know why I bother to call support with you around. They are so useless!

I had previously done exactly as you had recommended but stopped just short of the "All" thing and that is why I had not seen the address field. Our new address is actually pre-filled in.

Tried to do it in batches of 200 and the system only processed 88. I then did them in batches of 50 and that worked.

Thanks so much Pierre. You saved me having to pay the kid $15/hour for hours to do this 🙂

Cheers
Bernie

[pierrelebel]

"support ... They are so useless"

The problem with Live Help or customer support, including PowerSellers and Stores support, is that these well meaning folks have ZERO actual experience using the system extensively as we do.

They do OK for small easy questions but their lack of experience prevents them from really helping when massive changes need to take place.

Glad I saved you a few dollars. 😉

[surplusdealdude]

If you used File Exchange, you could do it in a couple of minutes, but the learning curve is steep. -------------------------------------------------------------------

It is our similarities that make us all human - it is our differences that make us all interesting