How to get my refund ???

[n_j_2017]

Hello , I want to ask how am i going to get my refund from the item that i just purchased ? 

I purchased a coat and paid the item with my credit card, then i got an email saying;

 Hello henevcru_0,

You were recently involved in a transaction for the following item:

We’re writing to let you know that an unauthorized third party may have accessed the seller’s account to list this item. The item has been removed from the site, and the transaction was cancelled. We ask that you take the following precautions:

If you already paid for the item:
- Please immediately contact the payment service used to request a refund. <<<< how am i going to do this , i couln't find the button for this  request refund ?

I need help regarding this matter , thank you !!!

[momcqueen]

Have you information at hand and call your credit card provider with it to ask about a chargeback. If you paid by credit card, there is protection in place to ensure you don't pay for services or goods that you never actually receive. Same with paypal. If you have and use a paypal account and then back-up that with your funding source being a credit card, you have two levels of consumer payment protection.