I accidently canceled my return? HELP!

emilfa_13
Community Member

I had a item I didn't want, so I filed a return. I pressed the cancel the return button by accident and now Ebay won't let me return it! 😞

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I accidently canceled my return? HELP!

For a problem as complicated as this is now, you will have to call ebay Customer Service and ask for assistance. 

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I accidently canceled my return? HELP!

You bought an item.

After receiving it, you decided you didn't want it.

This is called Buyer Remorse and requires the seller's consent and shipping paid by the buyer.

The seller agreed to accept the return and refund you.

 

There really was no need for eBay to get involved if the seller is willing to accept the return.

Just send it back WITH CONFIRMATION OF DELIVERY.

The seller will refund you when she receives it.

 

If she does not, go to Paypal and open an Item Not As Described dispute there.

There is no need to contact the seller as suggested.

Just ask PP to step in, escalate to a Claim and give the tracking and confirmation of delivery in the Claim.

You will be refunded.

 

It is, in my opinion, always best to avoid Customer Service and go with robots.

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