07-08-2014 05:49 PM
I have consistently had people ask me to remove their or choose to not pay for an item won? What can I do to minimize this?
07-08-2014 06:42 PM
Checking your sold listings, I only find 4, not 7
Two of them were $0.99 used little pets "cats" receiving the minimum 99 cents bid for which you asked $10 shipping.
I can see why the buyers balked.
The other two items attracted multiple bids from new users (zero feedback) who most likely did not know what they were doing. I frankly do not see how these used toys can be worth over US$25 including shipping.
Maybe the buyers came to their sense before sending their money.
Good Luck.
07-08-2014 09:38 PM - edited 07-08-2014 09:40 PM
I also checked out one of your listing. $13.84 USD for standard shipping ? In Canada?
I agree with Pierre. Shipping is most likely the problem. Im not sure what you use for packaging and if your adding handling charges on as well. If I was you ( and of course its up to you) I would try to find a way to reduce the shipping charges. If you are using to much in the way of a shipping box or something else, try to find something less expensive. If you charging handling , don't!
Personally your shipping should be in the $6 to $8 range. For standard shipping, and I bet it could even be done for less than that.
07-08-2014 09:44 PM
I would agree with the above, and I'd also say you might want to try mixing up auction and fixed price, or offer a BIN ("Buy It Now") price on auctioned items. Starting the auctions at something higher than $0.99 is a good idea to avoid those who are looking for "something for nothing" and will then complain anyway.
I quickly looked at a couple of your competitors, and they seem to be selling these items for around $10 - $20, sometimes more. Why not start your auctions around $4.99 to $6.99, with a reasonable BIN price, and also list a few items at fixed prices above $10 and see if you can attract more serious buyers? At the same time, do whatever you can to reduce your shipping so it's more in balance with the item prices.
07-08-2014 10:54 PM - edited 07-08-2014 10:59 PM
"littlest pet shop" on ebay.ca - 38,000 listings
"located in Canada" - 600
. Of course many aren't single low price figures. Of those the vast majority of the single figure listings in canada are 1 seller, with a few by others who have sold very little on ebay
That is because it isn't worth selling such things here with Canada post
Al lot of the listings the single Canadian seller doing much with these are $2~ BIN plus canada post calculated shipping. After fees there are pennies left.
07-09-2014 10:04 AM
Let's go in a completely different direction. Your titles are poor. You have 80 characters to use, use them all. Look at what other sellers are doing and emulate their successes.
Pictures. You have 12 to use, use as many as is practical. Two is not doing the job. Show each item from a variety of angles.
Shipping. These will go to the USA for $8.03 Cdn. I looked at one listing and USA shipping was not there as you are using calculated shipping. Won't work. I use $8 US flat rate to the USA.
I get what is happening, bidder wins, you send invoice, sticker shock.
Regardless of not making any money, this is a good way of learning how to sell. You are making all the beginner's errors, without tying up any money.
The listing for 1356. Your title is "Littlest Pet Shop". Really? "Littlest Pet Shop Pink Fawn Blue Eyes 1356 Deer Hasbro Toy Little" would be a little better.
I would have at least ten pictures. Every possible angle including from the bottom. Have a ruler in a few pictures, maybe next to a soft drink can. Something that gives the spatial-challenged a reference point.
Pump up the description. always repeat the title in the description.
Littlest Pet Shop Pink Fawn Blue Eyes 1356 Deer Hasbro Toy Little
07-09-2014 05:33 PM
I would do as Mr.Elmwood said: very good suggestions there! 😉