I can't change the Negative into Positive Whole 5 Stars Feedback for a member

[sos9999.pidcmzbfb]

I want to change the Negative into Positive Whole 5 Stars Feedback, to lan19801021 but I can't. I don't know the way. Tell me please the steps. Radio button is noy allow

[momcqueen]

Welcome to the ebay Canada Community.

I see you found the way to do as you required.

To avoid a situation like this in the future, please be sure to try to talk to your seller before leaving a negative review of their performance. Most will be quite willing to accommodate you in providing a solution to whatever the problem is that you might have with the transaction. Also, be aware that there are guidelines for feedback in general. Please see this at: http://pages.ebay.ca/services/forum/feedback.html

p.s. The moderator will be coming around to edit your Question since we aren't allowed to name other members, even with the best of intentions.  

[femmefan1946]

Passing thought-- if the seller is telling you that they will not refund you until the neg is removed, open a Dispute and get your money back.

It doesn't work that way.

And he won't refund you anyhow.