I paid for a item and the seller now says they need more money for shipping .Is this normall?

melissa31newell
Community Member

the seller wants more money for shipping 

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I paid for a item and the seller now says they need more money for shipping .Is this normall?

Hi melissa..Sellers are not allowed to request more than stated in the shipping section of a listing. Here is practice policy and you could forward to seller referring to the terms and conditions section..

 

http://pages.ebay.ca/help/policies/selling-practices.html

 

Can decline and nicely but firmly ask seller to ship your purchase. Should seller refuse and refund , leave appropriate feedback and low DSRs.

 

Do not accept a mutual cancellation if seller files one.

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