eBay

momosworld · ‎10-21-2003

I'm in a dilemma at the moment and this is probably the first time in over 25000+ packages that I am stuck.

A customer paid for an item on the 8th of the month, we shipped it out the same day, Yesterday he emailed saying he has not received it and will complain to ebay and so on...

I checked the tracking #, The tracking shows its been successfully delivered to the customer on the 14th. I didn't get a signature though.

Tracking: RE 943 735 975 CA

He is complaining and saying that he wants another item or his money back and/or he will leave a negative for me.

We usually re-ship an item if it hasn't showed up but thats for the packages I send without tracking. This one confirms he received it. I called CanadaPost and they said theres nothing I can do and that he did receive it/

Any ideas on what to do? should I just re-ship?

Thanks,
momo

aabros · ‎10-21-2003

I think it depends on the value of the item. If the widget is worth $10, go ahead and reship it. If the item is worth a lot more than that, try to have the CP Claims dept investigate. Good luck.

treasure-pot · ‎10-21-2003

I not concerned by what the value is. Point blank the guy needs to look at the Canada Post web site and see for himself that CP delivered (although it was pathetically slow within the GTA). Was it shipped to his office? Is it still sitting at reception or in the mailroom?

The moment someone mentions feedback when there is a problem I get my knickers in a knot. I don't react well to bullies so I would likely tell him to tone it down. I would even remind him that eBay does not like it when people use feedback extortion to have their own way.

A signature would not be of any help if the customer paid by PayPal. Canadians still cannot have confirmed addresses so you are on the hook if he wants to go back through PayPal (although, even the blind at PayPal could see that the item was delivered).

Does the buyers feedback show any kind of a pattern for this type of behavior? If not he may well not have personally received it. CanadaPost does leave packages in the strangest of places sometimes. If it was just left on the step its even possible that one of the mayorall candidates picked it up (I hear that there are a few with less that admirable qualities).

Good luck with this one... sometimes there is no winning.

Bill

momosworld · ‎10-21-2003

Thank you for your feedbacks...well I just figured it out.

The item I sold was a V60 V60g car kit. He just emailed me and told me he had a V60i, that model will not fit our car kit. So I believe he thinks that I sent him the wrong one and is holding me responsible for sending the right one.

in a previous email he wrote, if I receive this item later on and its been opened and used then I will consider it used merchandise and will want a full refund....basically telling me that he has opened it and found out it didn't work and wants another one or his money back.

All he had to do was email us and say he got the carkit and it didn't work, we would have refunded him after we got the item back...this guy is a true piece of work.

Thanks again,
momo

jaymor8 · ‎10-21-2003

Momo - You have yourself a REAL winner there. He has worked hard to prep you and himself for a wonderful con. I despise people like that, you have no idea. Sometimes you just know in your gut that someone is going to be a problem and more often than not, our instincts are right on the money. If you believe that you did everything right and there's no chance for an error, I'd go for the negative. Seriously...I don't respond to threats either. It actually has an reverse effect on me. Decent folks don't threaten people and why would you waste your time and/or money on a durf-wad.

Bill - I always enjoy your responses. You can always manage a touch of humor in your postings and I enjoy reading them!

Jackie...

treasure-pot · ‎10-21-2003

The real humour is in the GTA mayoral race. :<)

But thanks for the kind words Jackie. It's been a rough week and I need to keep laughing to keep me distracted.

Everybody sing!

Bill

muminlaw · ‎10-21-2003

Bill, beats crying don't it? Here in BC we've just barely got the fires out and now we're in water up the wazoo!! It ain't our year for sure!!

Somebody, ANYBODY! -- give us a joke, a lighter moment!!!!

Glenda

Glenda

muminlaw · ‎10-21-2003

PS to Momo -- sorry for hijacking your thread! I agree with Jackie - blackmail gets my hackles up and, even if I were inclined to be cooperative, at that point they've lost my good will. I'd take the neg and do my calm response, then neg back!

Glenda

Glenda

treasure-pot · ‎10-21-2003

Where's Don with a dog joke when you need him?

Yes it beats cryin... in fact Glenda, I just started a new thread about just that.

I have a customer who emailed a couple of days ago from Squamish with some concerns and I emailed him right back. I haven't heard from him since so it makes you wonder....

Hang in there... in another couple of months you'll be laughing at the rest of the country (like usual) while we freeze our buns.

Cheers!

Bill

Bill

treasure-pot · ‎10-21-2003

To momo

Yes it sounds like he was setting you up... what a nasty cuss!

I swear some people need a good tar'n'featherin!

Bill

firedept10 · ‎10-21-2003

Okay, Okay here I am. Some of us have to work two jobs so we can support eBay or else they will not let us keep our board.

This one is for you Bill.

We always hear the rules from the female side. Now here are the rules from the male side. These are our rules. Please note... all numbered "1" ON PURPOSE.

1. Learn to work the toilet seat. You're a big girl. If it's up, put it down. We need it up, you need it down. You don't hear us complaining when you leave it down.

1. Sunday=sports. It's like the full moon or the changing of the tides. Let it be.

1. Crying is blackmail.

1. Ask for what you want...Let us be clear on this one: Subtle hints do not work! Strong hints do not work! Obvious hints do not work! Just say it!

1. Yes & No are perfectly acceptable answers to almost every question.

1. Come to us with a problem only if you want help solving it. That's what we do. Sympathy is what girlfriends are for.

1. Anything we said 6 months ago is inadmissible in an arguement. In fact, all comments become null and void after 7 days.

1. If you won't dress like Victoria's Secret girls, don't expect us to act like soap opera guys.

1. If you think you're fat, you probably are. So don't ask us.

1. If something we said can be interpreted two ways, and one of the ways makes you sad or angry, we meant the other way.

1. You can either ask us to do something or tell us how you want it done. Not both. If you already know best how to do it, just do it yourself.

1. Whenever possible, please say whatever you have to say during commercials.

1. Christopher Columbus did not need directions and neither do we.

1. ALL men see in only 16 colors, like Windows default settings. Peach, for example, is a fruit, not a color. Pumpkin is a fruit also. We have no idea what mauve is.

1.If it itches, it will be scratched. We do that.

1. If we ask what is wrong and you say "nothing" we will act like nothing's wrong. We know you are lying, but it is not worth the hassle.

1.If you ask a question you do not want an answer to, expect an answer you do not want to hear.

1. When we go anywhere, absolutely anything you wear is fine. Really!

1. Don't ask us what we're thinking about unless you are prepared to discuss topics such as baseball, the shotgun formation or monster trucks.

1. You have enough clothes.

1. Yoiu have to many shoes.

1. I am in shape. Round is a shape!

1.Thank you for reading this; yes, I know, I have to sleep on the couch tonight, but did you know men really don't mind that, it's like camping.

Pass this on to as many men as you can - to give them a laugh.
Pass this on to as many women as you can - to give them an education!!!

Hope you enjoyed.

Don

deltone · ‎10-21-2003

Well, I'm not Don, but here's a dog joke. ;o)

In D.C., a guy sees a sign in front of a house: "Talking Dog for Sale."

He rings the bell and the owner tells him the dog is in the backyard. The guy goes into the backyard and sees a black mutt just sitting there. "You talk?" he asks. "Sure do," the dog replies. "So, what's your story?"

The dog looks up and says, "Well, I discovered my gift of talking pretty young and I wanted to help the government, so I told the CIA about my gift, and in no time they had me jetting from country to country, sitting in rooms with spies and world leaders, because no one figured a dog would be eavesdropping. I was one of their most valuable spies eight years running." "The jetting around really tired me out, and I knew I wasn't getting any younger and I wanted to settle down. So I signed up for a job at the airport to do some undercover security work, mostly wandering near suspicious characters and listening in. I uncovered some incredible dealings there and was awarded a batch of medals." "Had a wife, a mess of puppies, and now I'm just retired."

The guy is amazed. He goes back in and asks the owner what he wants for the dog. The owner says, "Ten dollars." The guy says, "This dog is amazing. Why on earth are you selling him so cheap?" "Cause he's a liar. He didn't do any of that stuff."

deltone · ‎10-21-2003

Ok, since Don did a "MAN" joke, I'll do one too.......long but rather funny:

The Man Code

So it is written, so it shall be done..

1. Thou shall not rent the movie "Chocolat."

2. Under no circumstances may two men share an umbrella.

3. Any man who brings a camera to a bachelor party may be legally killed
and eaten by his fellow partygoers.

4. When you are queried by a buddy's wife, girlfriend, mother, father,
priest, shrink, dentist, accountant, or dog walker, you need not and should
not provide any useful information whatsoever as to his whereabouts. You
are permitted to deny his very existence.

5. Unless he murdered someone in your immediate family, you must bail a
friend out of jail within 12 hours.

6. You may exaggerate any anecdote told in a bar by 50 percent without
recrimination; beyond that, anyone within earshot is allowed to call B.S.
(Exception: When trying to pick up a girl, the allowable exaggeration rate
rises to 400 percent.)

7. If you've known a guy for more than 24 hours, his sister is off-limits
forever.

8. The minimum amount of time you have to wait for another guy who's
running late is 5 minutes. For a woman, you are required to wait 10 minutes
for every point of hotness she scores on the classic 1-10 scale.

9. Bitching about the brand of free beer in a buddies refrigerator is
forbidden. You may gripe if the temperature is unsuitable.

10. No man is ever required to buy a birthday present for another man. In
fact, even remembering a friend's birthday is strictly optional.

11. Agreeing to distract the ugly friend of a hot babe your buddy is trying
to hook up with is your legal duty. Should you get carried away with your
good deed and end up together, your pal is forbidden to speak of it, even
at your bachelor party.

12. Before dating a buddy's ex, you are required to ask his permission and
he, in return is required to grant it.

13. Women who claim they "love to watch sports" must be treated as spies
until they demonstrate knowledge of the game and the ability to pick a
buffalo wing clean.

14. If a man's zipper is down, that's his problem --- you didn't see
nothin'.

15. The universal compensation for buddies who help you move is beer.

16. A man must never own a cat or like his girlfriend's cat.

17. Your girlfriend must bond with your buddy's girlfriends within 30
minutes of meeting them. You are not required to make nice with her gal
pal's significant others --- low-level sports-bonding is all the guy law
requires.

18. When stumbling upon other guys watching a sports event, you may always
ask the score of the game in progress, but you may never ask who's playing.

19. When your girlfriend/wife expresses a desire to fix her whiney friend
up with your pal, you may give her the go-ahead only if you'll be able to
warn your buddy and give him time to prepare excuses about joining the
priesthood.

20. It is permissible to consume a fruity chick drink only when you're
sunning on a tropical beach... and it's delivered by a topless
supermodel... and it's free.

21. Unless you're in prison, never fight naked.

22. A man in the company of a hot, suggestively dressed woman must remain
sober enough to fight.

23. If a buddy is outnumbered, out manned, or too drunk to fight, you must
jump into the fight. Exception: If within the last 24 hours his actions
have caused you to think, "What this guy needs is a good ass-whoopin", then
you may sit back and enjoy.

24. Never hesitate to reach for the last beer or the last slice of pizza,
but not both. That's just plain mean.

25. If you compliment a guy on his six-pack, you better be referring to his
beer.

26. Never talk to a man in the bathroom. One exception -- the warning; "I
wouldn't go in there if I were you..."

27. If a buddy is already singing along to a song in the car, you may not
join him.

28. Before allowing a drunken friend to cheat on his girl, you must attempt
one intervention. If he is able to get on his feet, look you in the eye,
and deliver a "Leave me alone!" You are absolved of your responsibility.

APPENDED items:
29. You may not under any circumstance, meddle in affairs of the BBQ. The
sacred meat-fire rituals date back to prehistoric time. You may not comment
on the size of the flame or flip the charred carcass (unless appointed as
interim meat-fire monitor while "Zog go to bathroom"). It is your duty to
fetch a cold beer for the "High Priest of the Pit" to hold in his free
hand.

30. It's okay to greet another man by simply utilizing "the head flip",
which is actually a simple head-nod in reverse. No verbalization is
required.

31. When not chatting with females at a party or bar, please don't hold
your beer next to your chest like you are hugging it. "The clutch" is a
sign of need. Stop it.

32. If your buddy is about to score, but needs the car, you are obligated
to let him take it. He, however, is required to reimburse you for the
cab-ride home.

33. No hugging. If trapped in an awkward social situation the hug must be
accompanied by "double back slap" to prevent any pretense of gayness.

34. If you have a female friend, you are not required to approve, or even
meet, her new boyfriend until you get the "he's cool" from another male
friend.

35. Live by the following poem:
~ Dance like your gonna get some,
~ Work like your boss is watching,
~ Live like the cops are in pursuit,
~ Love like you did with...umm...what's-her-name.

36. Drive it like you stole it.

deltone · ‎10-21-2003

And one last one. I love this one:

Paybacks
After 17 years of marriage, a man dumped his wife for a younger woman. The downtown luxury apartment was in his name and he wanted to remain there with his new love so he asked the wife to move out and then he would buy her another place. The wife agreed to this, but asked that she be given 3 days on her own there, to pack up her things.

While he was gone, the first day she lovingly put her personal belongings into boxes and crates and suitcases. On the second day, she had the movers come and collect her things. On the third day, she sat down for the last time at their candlelit dining table, soft music playing in the background, and feasted on a pound of shrimp and a bottle of Chardonnay. When she had finished, she went into each room and deposited a few of the resulting shrimp shells into the hollow of the curtain rods. She then cleaned up the kitchen and left.

The husband came back, with his new girl, and all was bliss for the first few days. Then it started; slowly but surely. Clueless, the man could not explain why the place smelled so bad. They tried everything; cleaned & mopped and aired the place out. Vents were checked for dead rodents, carpets were steam cleaned, Air fresheners were hung everywhere. Exterminators were brought in, the carpets were replaced, and on it went. Finally, they could take it no more and decided to move. The Moving company arrived and did a very professional packing job, taking everything to their new home...............including the curtain rods.