Leaving Feedback

[abby32793]

IS IT POSSIBLE TO LEAVE FEEDBACK WHEN YOU DO NOT WIN THE ITEM?  I tried to ask the seller a question that was not covered by the "most frequently asked questions" and was advised seller would not accept questions, period!  This prevented me from acquiring an item I really wanted. You might say, "seller's loss", but in truth, the seller will never know that they have turned away and LOST FOREVER a 4-star customer.  IF I CAN'T TELL THE SELLER SO, WILL E-BAY DO IT FOR ME?  I already know what it is to be handicapped;  must I be disenfranchised as well?  I am not afraid tro sign my name, and if E-Bay wishes to contact me, I will identify the seller.

Maureen Newcombe

Abby 32793   

[femmefan1946]

You can Report the seller to eBay, but it was eBay that installed the option that blocks incoming questions.

And it is an option.

Sellers are allowed to control how they sell their items. And again their items. No matter how much you want it, the seller is not required to accept your bid or even your questions.

Reasons for blocking questions usually come down to the location of the customer. If the seller is determined not to sell outside the USA (and remember this is a country where many people are quite convinced that Hawai'i is a small town in Kenya), why should they waste time answering questions from people who they are not interested in selling to?

Other available Blocks, which may or may not also Block questions, are Strikes for Unpaid Items, no active Paypal account, and negative feedback (as in -3%, not just a few red donuts).

Sellers can also cancel bids at will. I did that once because the bidder's ID gave me the willies.

Sellers can also Block specific buyers.