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05-22-2008 09:33 AM
Dear centralmetalcorp,
First, we want to thank you for your membership with eBay, and your participation in the Platinum PowerSeller program.
We want to help you maintain your PowerSeller status. According to our records, your feedback is not meeting the standards of the Platinum PowerSeller program. To participate in the Platinum PowerSeller program, the following requirements must be met:
* Maintain the minimum average monthly sales amount for your PowerSeller level.
* Maintain a 98% positive total feedback rating.
* Maintain an account in good financial standing.
* Comply with all eBay listing and marketplace policies.
* Uphold eBay community values, including honesty, timeliness, and mutual respect.
PowerSeller program eligibility is reviewed every month. Failure to comply with the above requirements may result in the interruption of a member's PowerSeller status.
To maintain your status, we recommend that you visit the PowerSeller portal frequently for helpful tips and resources. You can access your portal page by clicking the PowerSeller icon next to your User ID or by following the simple step-by-step instructions found below.
1. Go to the eBay.ca home page (www.ebay.ca).
2. Click on the "site map" link located at the top of the home page.
3. Click on the "PowerSellers" link located in the centre column, under "Selling Resources".
4. You can then access your PowerSeller portal page by using the "PowerSellers Sign-In" option on this page.
In one month we'll review your feedback. If you are within the Platinum PowerSeller standards, your standing as a Platinum PowerSeller will continue without interruption.
We would love to help you maintain your current PowerSeller standing. Please feel free to contact us if you have any questions, or if you would like a few ideas to assist you in this effort.
Regards,
Your eBay PowerSeller Team
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05-23-2008 05:46 PM
John
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05-24-2008 12:08 AM
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05-24-2008 01:59 AM
Regardless of your track record, 178 NEUTRALS & and 94 NEGATIVES, over the past year- eBay's favourable number's analysis- combined with high $$ volume sales, made you a POWER SELLER.
Now- with the NEW less-favourable calculations for FB & DSR- you lose you right to display the POWER SELLER LOGO- and will not receive any +FB/DSR ratings related DISCOUNTS.
HOWEVER- you get to keep you ACCOUNT MANAGER ?????
What am I missing here? Under the NEW 'level playing field' that we are ALL playing on- you don't have the +FB, or DSR ratings to be a POWER SELLER- BUT!!!!! YOU GET TO KEEP SOME OF THE POWER SELLER BENEFITS ?????
Who at eBay decides what BENEFITS go to which now NON-POWER SELLER?
Anyone want to comment on this situation?
(We will soon be losing our LOGO for this account.
However- it's a voluntary thing. I have removed enough BIN auction to keep our numbers down, so as we don't again cross over the 100 items sold per month average.)
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05-24-2008 02:33 AM
"Dear lina-mallows,
First, we want to thank you for your membership with eBay, and your participation in the Bronze PowerSeller program.
We want to help you maintain your PowerSeller status. ............ Failure to comply with the above requirements may result in the interruption of a member's PowerSeller status."
MAY result in the interruption of a member's PowerSeller status ???
Who decides ?????
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05-24-2008 02:35 AM
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05-24-2008 07:02 PM
The worst thing about it is that my BEST MATCH is now lowered.
I'll probably just close this account and start another - I don't see a point of trying to catch up feedback to 98%. The worst part about it is that I ALMOST qualify for 4.7 (last 30days) for increased BEST MATCH exposure.
My bet is that other long time-high feedback sellers will also drop their old name and start new ones in an attempt to get feedback back to 98%+.
My 2 cents.
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05-24-2008 07:21 PM
Hopefully it will work for you.
However, I suspect few sellers would attempt to start from zero. The feedback percentage represents how buyers reacted to their transactions (97+ out of 100 were satisfied). There is no reason to believe that ratio will change next year, is there?
... unless sellers change the way they do business to improve that feedback rating (and DSRs). And that is exactly why eBay is making those changes.
Also, starting from zero, without the PowerSeller status, means no FVF rebate. It also possibly means fewer sales at the beginning under the new name as I suspect many buyers are reluctant to buy from sellers with low feedback score (regardless of percentage) and relatively short eBay experience.
When I look at the top 500 sellers on eBay (by feedback rating), between 300 and 400 will no longer meet the magic 98% to continue their PowerSeller membership based on the new method of calculation (last 12 months only).
Will these guys give up on eBay? NO
Will these guys start new User ID? NO
I expect many will simply keep on doing business the way they were for years and live with a lower feedback percentage and without the PS status while some will find ways to improve the overall customer satisfaction to regain the 98% minimum.
Let's revisit in a years time. .


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05-24-2008 08:44 PM
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05-24-2008 09:25 PM
Damn it I wish there was another way out , I mean we are eBay's bread AND butter shouldnt we get something else then 15 % rebate of FVF and higher standars to maintain ?
Granted that enhanced seller protection is making up for it , since we are now protected for a lot more transactions ..
but whaty about feedback and DSR , it is just plain wrong please relate to my post about new feedback policies and make your suggestions .
I know I am relatively new to eBay and to the power seller program , that doesnt mean we cant do nothing to improve our situation .
for example , lets say all Canadian powerseller stop selling for a whole week , I bet you eBay would think about how serious we are..
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05-24-2008 10:31 PM
I make currently around 400-500 k a year off ebay i still cant complain just gonna have to try harder and be nicer i guess mby get more staff to help handle the buyers .
If you give ebay 10-20k a month they let you keep account managers i guess . I plan on bumping my sales to over 150k in july time will tell i guess . But im sure if im giving them 20k+ a month in fee's thur ebay / paypal they will provide me with a account manager . But then again its ebay 😄
I bet ebay will be changing there policys there are alot alot of ppl complaining and in a few months a heck of alot less powersellers .
The least they can do is take away the neutrals from counting as half of a negitive thats just not nice .
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05-25-2008 04:42 PM
Sheesh.
John
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05-25-2008 08:09 PM
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05-25-2008 09:31 PM
I have gotten like 4 negitives within the last 100 feedback thats awful . Gonna try to improve but its so hard i aint sitting on ebay for free or 10.00 an hour . And buyers are becomeing wise to all the power they have .
This job is worse than trucking very unhealthy sitting here all day staring at the computer ebay will cut atleast 10 years off my life thats gotta be worth something . LOL
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05-26-2008 11:42 AM
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05-26-2008 12:29 PM
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05-28-2008 09:30 PM
New to this board and really annoyed! My biggest beef is with this shipping time and shipping cost feedback! I ship from CAnada and most US buyers don`t even have a clue as to where their parcels are coming from and don`t seem to care. It doesn`t seem to matter if I ship it before they pay for it, they still think it takes too long and costs too much (I only charge actual Canada Post shipping costs). I have tried to put a note in with each parcel I ship to remind buyers their parcel is coming from CAnada and that I only charge ACTUAL costs but I am still at 4.6!! My best match has just been lowered and I am really peeved! Any suggestions? I REALLY HATE THIS NEW FEEDBACK RATING SYSTEM! argh! Thanks for your patience 🐵 Kitty
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05-28-2008 10:41 PM
Forget this its gonna kill me . I can ship 10 items a week and maintain good dsr and perfect customer service but hell i might as well just game all day. This system is B.S .
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06-02-2008 02:37 PM
John
