Apparently I am expected to respond, "Marking one as an accepted solution", (whatever that means). I shall try to answer, but it is more complicated than I indicated. My query was really as to whether the difficulties with delivery through the Chinese post office were common. I was laying the blame in the post office, not the vendor. And, to be honest, nothing I have experienced subsequently has persuaded me otherwise. I actually ordered two different items from this vendor at two different times. Neither one arrived, and I contacted the seller, who promptly offerred to refund my money. I accepted this offer for the one item, and the refund was made that same day. (Note that all of this was conducted outside the dispute resolution process, who did not need to be inviolved in any way.) The other item actually goes back to 3 months ago. The seller sent an item of the wrong voltage (220V instead of 110V). When I informed them of the error, they unhesitatingly agreed to send a unit of the correct voltage, and suggested I keep the incorrect one in addition. I agreed, and waited patiently. (Note that we are now well beyond the 45 day period for dispute resolution even if I did wish to lodge a complaint. I do see this as a significant flaw in the process laid down by E-Bay, which limits the time for lodging a complaint.) The replacement unit has not arrived, and I am back to trying to negotiate with the vendor over where we go from here. For what it is worth, it is my belief that the vendor (Wellchange) is in fact being absolutely honest in their dealings, and they are seriously hampered in their efforts by a corrupt postal service. The distinction is not irrelevant - if the problem is the post office, ordering anything from any Chinese company is fraught with risk. If the problem is the specific vendor, one need only avoid that specific company. So, lodging complaints with the dispute resolution folk is neither possible in the present circumstances, nor would it have been productive even if the time limit had not long ago passed.
