dtech,
I alrready let you have it on your other thread so I will be gentler here.
PayPal will call you unconfirmed just because of your credit card info. They will confirm anyone outside of the US - yet - but this soon will change. See pierrelebel's thread about this on Canada Town Square. Besides, how else can they prove who anyone is other than a credit card? It's not they know who you are. It's an on-line service that has to do with money changing hands. There has to be a back-up plan.
Next. You do not have to go to PayPal to get anyone's phone number. They will not give it to you. They are not in business to divulge peronal info about others. You can however get this info instantly from eBay. You go to SEARCH - FIND MEMBERS- CONTACT INFO. The phone number and name of the person you want will instantly be e-mailed to you. This is especially vital if you want to confirm the contact info after some bonehead leaves you an unwarranted neg. Incorrect contact info is grounds for neg removal, see?
Lisa
I alrready let you have it on your other thread so I will be gentler here.
PayPal will call you unconfirmed just because of your credit card info. They will confirm anyone outside of the US - yet - but this soon will change. See pierrelebel's thread about this on Canada Town Square. Besides, how else can they prove who anyone is other than a credit card? It's not they know who you are. It's an on-line service that has to do with money changing hands. There has to be a back-up plan.
Next. You do not have to go to PayPal to get anyone's phone number. They will not give it to you. They are not in business to divulge peronal info about others. You can however get this info instantly from eBay. You go to SEARCH - FIND MEMBERS- CONTACT INFO. The phone number and name of the person you want will instantly be e-mailed to you. This is especially vital if you want to confirm the contact info after some bonehead leaves you an unwarranted neg. Incorrect contact info is grounds for neg removal, see?
Lisa
Sorry, first part should read "will NOT confirm".
Never mind spell check, how about info check?
Never mind spell check, how about info check?
Sorry, but I'm not going to be as generous as Lisa. :<)
"Ebay support...has come along by leaps and bounds in the last year! A year ago you couldn't even find the link to report a bad bidder or seller....Now they have made everything much more accessable....including Support. Stands to reason that they may be temporarily be bogged down at times...I am sure they are working on it...."
As a seller who has been on eBay for over three years and with more than 4000 transactions under 2 selling and two buying ID's, I feel my comments about support delays were pretty accurate. I would argue that support a year ago (or two) was far more responsive than it is now.
During the summer there is a substantial influx of sport bidders and resulting NPB's. I get about twenty a month right now. I do pull contact info regularly and, just as regularly, find that many bidders have falsified their contact info. I am quite confident that the reaction time from eBay.ca Trust & Safety has suffered in the last year and would not at all agreement with your assessment that it is "temporarily bogged down". I would be willing to compare our experiences with specifics rather than generic comments.
The population of the USA is much closer to 300 million.
By the way Lisa, Paypal was supposed to start confirming Canucks as of Oct. 10th accoring to Paypal. I tried to find the url without luck and got hoplessly bogged down in their automated system when I phoned. I plan to try again tomorrow or Wed. to find out when they will actually allow Canadians to confirm their addresses.
Cheers!
Bill
"Ebay support...has come along by leaps and bounds in the last year! A year ago you couldn't even find the link to report a bad bidder or seller....Now they have made everything much more accessable....including Support. Stands to reason that they may be temporarily be bogged down at times...I am sure they are working on it...."
As a seller who has been on eBay for over three years and with more than 4000 transactions under 2 selling and two buying ID's, I feel my comments about support delays were pretty accurate. I would argue that support a year ago (or two) was far more responsive than it is now.
During the summer there is a substantial influx of sport bidders and resulting NPB's. I get about twenty a month right now. I do pull contact info regularly and, just as regularly, find that many bidders have falsified their contact info. I am quite confident that the reaction time from eBay.ca Trust & Safety has suffered in the last year and would not at all agreement with your assessment that it is "temporarily bogged down". I would be willing to compare our experiences with specifics rather than generic comments.
The population of the USA is much closer to 300 million.
By the way Lisa, Paypal was supposed to start confirming Canucks as of Oct. 10th accoring to Paypal. I tried to find the url without luck and got hoplessly bogged down in their automated system when I phoned. I plan to try again tomorrow or Wed. to find out when they will actually allow Canadians to confirm their addresses.
Cheers!
Bill
Hey there Bill,
I know PayPal was working on the Confirmation thing and Pierre has been doing a great job of keeping us informed too. He has found some loopholes and is a knowlegeable champion - much more so than I.
Whenever I see an unconfirmed address I just write to the buyer and ask them to confirm whether the address is correct or not. I rarely if ever have any problems but I just don't want my little babies going off to the wrong house.
That seems to be the best insurance of all until confirmation is a sure thing.
I know PayPal was working on the Confirmation thing and Pierre has been doing a great job of keeping us informed too. He has found some loopholes and is a knowlegeable champion - much more so than I.
Whenever I see an unconfirmed address I just write to the buyer and ask them to confirm whether the address is correct or not. I rarely if ever have any problems but I just don't want my little babies going off to the wrong house.
That seems to be the best insurance of all until confirmation is a sure thing.
Yep Lisa... but only if going to the USA. I'm really hoping we can get Canadian addresses confirmed before the Xmas rush this year. With Expedited we get delivery confirmation and it would be a great way to protect ourselves on shipments to Canadian addresses.
I already stipulate in my Paypal profile that I will only accept payments from confirmed addresses in the USA. All others are rejected. When I get an email asking me to make an exception I consider it - but the buyer better have pretty stellar feedback.
Bill
I already stipulate in my Paypal profile that I will only accept payments from confirmed addresses in the USA. All others are rejected. When I get an email asking me to make an exception I consider it - but the buyer better have pretty stellar feedback.
Bill
