Order details for guest checkout?

eber2967
Community Member

I haven't used eBay in a while and forgot that I had this account. I just bought something using guest checkout and got the confirmaiton email. I'd like to be able to track the package and see the order details, but you have to sign in to do that. How can I see the order details for something purchased with guest checkout? Or is it possible to use some sort of order number to get the guest checkout order onto this account? Thanks for any help in advance!

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Order details for guest checkout?


@eber2967 wrote:

I haven't used eBay in a while and forgot that I had this account. I just bought something using guest checkout and got the confirmaiton email. I'd like to be able to track the package and see the order details, but you have to sign in to do that. How can I see the order details for something purchased with guest checkout? Or is it possible to use some sort of order number to get the guest checkout order onto this account? Thanks for any help in advance!


Hi eber2967,

 

You should be able to contact the seller to ask for the tracking number & order details - perhaps they can send this offline. If you need further assistance, please contact Customer Support to see what other options are available to you.

 

Thanks,

~Kalvin
eBay.ca Community Manager

kalvin@ebay.com

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Order details for guest checkout?

fhkazmi
Community Member
I have same issue. I have the email saying tracking information is updated by seller and it shows me tracking number but when i try to open that it gets me to login page. It seems like there is no way to track this? Can you help kalvin?
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