PayPal Overcharges Canadian eBay Sellers for Postage Labels

By Ina Steiner
EcommerceBytes.com
April 23, 2013


 


Not only are eBay sellers in Canada dealing with postal changes, they've also reported they've been overcharged for postage when using P...


 


The Canadian postal service introduced new services this spring. Canada Post retired the Small Packet - USA Ground service and introduced two trackable services for U.S. and International shipments: Tracked Packet - USA and Tracked Packet - International.


 


eBay Canada told sellers Monday, "After investigating community reports of pricing inconsistencies, we've learned that in some cases sellers buying labels for Tracked Packet USA and Tracked Packet International on PayPal are being overcharged." PayPal Canada had launched the new services on the PayPal label printing flow on April 9, 2013.


 


For more: http://www.ecommercebytes.com/cab/abn/y13/m04/i23/s01 

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PayPal Overcharges Canadian eBay Sellers for Postage Labels

Each time I use Tracked Packet US at a local postal outlet,  for parcels  500 grams to 1.0 kg , the cost has never been the same....


 


and


 


Iif Paypal is directly tied into the Canada Post website... that could be an explanation of why the value has not been a constant.

Message 2 of 11
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PayPal Overcharges Canadian eBay Sellers for Postage Labels

"if Paypal is directly tied into the Canada Post website"


 


I suspect the problem was with Pitney Bowes who administers the system.


 


eBay provides the venue


 


Canada Post sells postage


 


PayPal facilitates the payment


 


Pitney Bowes administers the postage label system available to Canadian eBay sellers


 


 

Message 3 of 11
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PayPal Overcharges Canadian eBay Sellers for Postage Labels

Four monsters working together to create problems....

Message 4 of 11
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PayPal Overcharges Canadian eBay Sellers for Postage Labels

Each time I use Tracked Packet US at a local postal outlet,  for parcels  500 grams to 1.0 kg , the cost has never been the same....


 


 


Could that have something to do with the fuel surcharge?

Message 5 of 11
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PayPal Overcharges Canadian eBay Sellers for Postage Labels

Fuel surcharge changes monthly during the first week of the month. Has been changing slightly each month since Tracked Packet was introduced.


 


Current month


 


April 1, 2013 through May 5, 2013     6.25%


 


March 4, 2013 - March 31, 2013           5.00%


February 4, 2013 - March 3, 2013         4.75%


January 14, 2013 – February 3, 2013     5.25%


 


Estimated for next month


 


May 6, 2013 through June 2, 2013     6.25%


 

Message 6 of 11
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PayPal Overcharges Canadian eBay Sellers for Postage Labels

From 5% this past month to 6.25% this current month would not be "slighty" as I posted, LOL.

Message 7 of 11
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PayPal Overcharges Canadian eBay Sellers for Postage Labels

Is it me or I'm getting overcharged even for Expedited Parcel. Before we had something close to 25% off in Canada, but now I seem to get something close to 12% (1.73$ discount on 14.38$ price).

Message 8 of 11
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PayPal Overcharges Canadian eBay Sellers for Postage Labels

PayPal Expedited Parcel discount was reduced from 25 to 18%.


 


Here is the announcement from march 7


 


http://www2.ebay.com/aw/ca/201303071017232.html


 


Changes were effective April 9th.


 


Be sure to compare the 18% to the full rate on Canada Post. If you are comparing to Venture One discounted 5% rates, then you will get a reduction of 12-13%.

Message 9 of 11
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PayPal Overcharges Canadian eBay Sellers for Postage Labels

Alright thanks for pointing that out. I missed it. I guess it's time to get a commercial account. I already have a crappy computer bought on TigerDirect and a Thermal Printer for my shipping. Last time I checked, the rates were approximately the same as Paypal but now I'll have a clear advantage. I'll also take advantage of the Scheduled pickup whoohoo!

Message 10 of 11
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PayPal Overcharges Canadian eBay Sellers for Postage Labels

bilge21
Community Member

Just wish Paypal would automatically refund for cancelled shipping labels instead of us having to hunt them down and call them asking for it back.

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