Problems with the new eBay/Paypal/CP shipping module - Help?

[zarzuella]

I've addressed this on a couple of other boards/threads but do not have an answer.

I am unable to pay with anything other than Paypal funds. If I try to use the 'Other funding options' link to select my CAD credit card, the page just refreshes and does not go anywhere. If I give up and try to change my selection within that same link to use 'Paypal balance' the page just refreshes and goes nowhere. It seems that the page linked to 'Other funding options' does not work, at least with my system setup: ie Mac G5, OS 10.4.4, Safari 2.0.3.

Vaughn, Can you please refer this to someone who can comment?
I'd really like to use this product but I cannot afford to convert CAD postage costs to US dollars at Paypals exchange rates.

Thank you. Ann

[vaughan@ebay.com]

Hi Zarzuella,

This is a good question. I have sent your questions to Ira Grossman on our Shipping Team.

Cheers,
Vaughan

[recped]

I have a feeling it will only allow you to use a credit card if your PayPal account balance is zero.

It's a question of money (what else?), if they let you use your credit card they have to share their profits with Visa!

Ben
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915

[zarzuella]

Actually, no Ben - this is a programming glitch.
I can pay using my CC (while I still have PP funds) on a Windows-based system. It is stated in the instructions that the shipping module is compatible with the system set-up I'm using - guess it just didn't get tested properly. Ann

[lilybean@ebay.com]

Hi Zarzuella,

I will do my best to address this question.

First off, let me clarify that the label printing solution is suitable for both Windows and Mac browsers. The MAC OS browser must be Safar 1.2.4 or above.

When you are printing a label, you do have the option of paying for your postage by adding a bank account or credit card to your PayPal account. Under Source of Funds, you click on "More Funding Options" and this should take you directly to the Funding Options page, where you have the choice to either "Add Bank Account" or "Add Credit Card". I am not sure why your page refreshes here, but I will look into this further.

Please note adding and confirming a bank account will take approximately 3-4 business days. Please note your bank account in Canada must contain only Canadian dollars.

Regards,

lilybean