Procedural question re: case and refund

[mr.elmwood]

So I had a case, first one in months, for INR. I refund. Do I need to seek a mutual cancellation?

The reason I ask is, My invoice was ready at $XXX and after the refund it decreased by the amount of the FVF on the refund.

[pjcdn2005]

I have no idea why your invoice amount would change but fvf is not automatically given so you have to file a mutual.

[cumos55]

Refund 100 % without a cancellation  and it is a defect... If the rules are read correctly....

[mr.elmwood]

Well, it is an INR, so, I do not think I can wiggle under the rules on this one. That is not the issue. The issue is, my invoice. It was $XXX. I went to pay it and it suddenly was $XXX less the FVF of the refund.

[alamin*]

In my understanding when a case is opened for INR and INAD and we respond by issue full refund,the fvf was refunded automatically, and the system won't allow us to open cancellation request.

[mr.elmwood]

AAAAHHHHHHHHH

[pjcdn2005]

You're right, it is refunded automatically. I guess it has been a while since I've had an inr case opened.

(that's my excuse and I'm sticking with it! )

[atvds1210]

Unrelated question about refunds, but don't want a new thread.   I refunded a Paypal purchase and the buyer used a credit card.  Any idea how long it takes for the funds to be received at the other end?   Paypal's info says up to 30 days, but any feedback on real life?

Thanks

[dmil8030]

<<I refunded a Paypal purchase and the buyer used a credit card.  Any idea how long it takes for the funds

to be received at the other end? >>

It usually takes only 2 or 3 business days, but if the seller has no money in his paypal account

the refund can take 2 weeks or more to get back onto the card.

I suppose that's sort of the inverse of sellers receiving e-cheques. 

Paypal's 30-day thing is likely the absolute outside most it could take and stating it that way may

offset impatience and panic.  Unless, of course, the card user does not bother to call and verify

the refund, relying only on the statement when it arrives, then yes, it may take a month to appear on

the next statement, even though the transaction has already processed much earlier.