Protect your Personal Information and Password

[moira@ebay.com]

eBay treats your personal information with the utmost care, and our Privacy Policy is designed to protect you and your information.

Some members have reported attempts to gain access to their personal information through email solicitations that are falsely made to appear as having come from eBay. These solicitations will often contain links to Web pages that will request that you sign in and submit information. At eBay, we identify these as 'spoofed' emails or Web sites.

We encourage you to be very cautious of emails that ask you to submit personal information such as your credit card number or your eBay password.

To be sure that you are signing into a genuine eBay Web site, look at the Address/Location area of your browser. At an eBay.ca sign-in or log-in page, the URL (link) that appears in the Address/Location area of your browser will begin with "http://cgi.ebay.ca/" or "http://cgi3.ebay.ca/". Please pay close attention to all characters in the address, including the forward slash (/) that follows "ebay.ca". Even if the Address/Location includes the word "ebay", it may not be a genuine eBay Web site. If you receive or suspect you have received such an email, do not respond to it or click the links. Immediately send a copy of it to spam@ebay.com.

If you have any doubt as to whether or not the website you are on is an official eBay web page, please visit our Account Security page for more complete information on the URLs used on eBay web pages.

For more information on how to protect your eBay password and your account, please click here.

Regards,
eBay

[robjojo]

Thanks for the info. I believe I heard that there were incidents of "close" addresses regarding the Paypal site also, so eBayers should take note. EXCELLENT COMMUNICATION. THANKS EBAY.

[bayvroom]

Noted Moira. Thanks for the warning.

[dove3ducks]

Hi,my item page should be 16 items or less,sometimes today it was 40,included pass auctions.How can this be . Thanks

[lazalong]

I use both the computer at home and the one at the office to buy and sell on ebay.ca. Occassionally I get a message someone else may be using my password etc. But, I check my purchases pretty careful and never have been billed for something I did not commit to. Could it be the fact I am using the office computer that is triggering this response from ebay?

[olddollsnbits]

Hello. There seems to be a program of some sort or maybe someone who watches ebay activities and notifies ebay sellers and buyers of bogus activity. I have received many of these over the years and I just forward them to ebay . They (ebay) always reply and go over the procedure as to how to handle such matters. Ebay has proven itself to be safe and secure. NEVER, give out personal information to anyone even if you are 99.9% sure it is ebay. Always, go to ebay web site and settle your queries there. Hope this helps. J.

[karmpaul]

well, if when you enter your credit card number on ebay or any site for that matter its best to elude keyloggers (trojan horses/viruses) by using the on screen keyboard, What keyloggers do is they record key strokes on your keyboard, and thus someone can easily get your credit card number, however if you use the onscreen keyboard, you use your mouse, thus eliminating the keylogger problem. In order to access the onscreen keyboard press and hold the windows icon on the keyboard (in between CTRL and ALT) and silmutaneously press the letter "U", and option should pop up and select the onscreen keyboard, use your mouse to type like a regular keyboard would, and get some added peace of mind and security.

(Ps. This feature is available on Windows Xp, I have professional so I know its on that, not sure about other versions though, check it out) 🙂