eBay

mkahiel · ‎03-25-2005

How to prove shipping for Canada Post "small packet USA" to paypal? There is no tracking numbers, insurance or delivery confirmation, any idea how to close a claim made by US Buyer with confirmed address?
:_|

zarzuella · ‎03-25-2005

You cannot prove delivery to Paypal if you use Small Packet. If you are charged back, your only recourse is to make an insurance claim to Canada Post - Small Packet is insured up to $100.

mkahiel · ‎03-25-2005

Yes, but how to prove to Canada Post if I have no tracking numbers? I called CP and they said good question!! then transfer me to voice mail..

sunset_sports_cards · ‎03-25-2005

CP told me I had to ship expedited USA if I wanted a tracking number.

ospreylinks · ‎03-25-2005

It is Canada Posts problem that they do not offer tracking on Small Package and then offer $100. insurance. Apparently, the best they can do is take your word that is was never delivered (they may ask for the recepients name and phone number to follow up with them that it wasn't received).

I have never had a small package not received by the recepient, but I have heard of others who have made claims for non-delivery and had them paid.

Jeff

sunward-hobbies · ‎03-25-2005

mkahiel:

Agree with the other posts. No tracking. Just make a claim.

But you have to decide if you need tracking. The USPS has delivery confirmation for a low price of about .35USD. Not here.

If you are shipping something expensive, say 50-100, you may want to price the shipping by with expedited rates in mind.

Something cheap, say 10-20, insure yourself.

Angelo

zarzuella · ‎03-26-2005

I had an $80plus Airmail delivery to the United Arab Emirates which was never received. I called CP, they started a claim over the phone, within a week I had a written request to provide any documentation I might have (eg post office cash register receipt, my copy of the small packet form, etc,) Within 2 weeks I had a full refund.