Quebec Court of Appeal rules against eBay in favour of sellers

http://www.cbc.ca/news/canada/montreal/quebec-brothers-suing-ebay-over-cancelled-sneaker-sale-1.2421...

 

The case hasn't progressed to the point of arguing the specific merits.

 

In dispute at present is the right of Quebec residents to sue eBay in Quebec, essentially in contravention of the eBay user agreement, which would have suits tried in California.

 

So far two Quebec rulings have confirmed that eBay sellers are considered "consumers" and therefore are covered by the consumer protection provided in the Quebec Civil code.

 

interesting.

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Re: Quebec Court of Appeal rules against eBay in favour of sellers

If this frivolous  case is found  in favour of the Quebec seller ebay will have only one option.

 

  The simple solution would be to not allow any sellers from Quebec.

 

The overall impact to ebay would be very small.

 

if that was to happen then they would go back to court saying ebay is discriminating against them Smiley Frustrated

 

and here we go again

Message 21 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers

I've been following this very loosely, but I'd like to point out that sellers using drop shippers and those listing via consignment don't own the items either.

 

Why would the rules be different for the sellers of these shoes?

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Re: Quebec Court of Appeal rules against eBay in favour of sellers

It's more likely eBay pulled the listing because of fraudulent bidding. Either the bidders who pushed it up so high were deadbeats with no intention of paying or there was suspicions of shill bidding going on.

 

Ruling that eBay users can launch a civil suit against eBay in Quebec instead of California is one thing, actually filing a civil suit and proving your case is an entirely different thing. eBay can just hire local legal representation and turn it into a very expensive proposition for the plaintiff with a slightly increased cost for eBay. In reality eBay can probably fight a suit in Quebec for a lot less than in California, Canadian lawyers work for chump change compared to their US counterparts.

 

 



"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Message 23 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers

I've been reading this discussion with great interest, and thought I'd jump in to perhaps clarify some details, correct some misinformation and debunk a few myths.  As many here may know, I was a paralegal for over 20 years, in research, litigation and corporate/commercial at different times, so I thought I'd review the subject decisions (I'm fluent in French) and pass on some notes. 

 

  • First, the subject at hand isn't a matter of "common law" v. "Quebec civil law".  There's no connection here.  The Quebec Civil Code is an actual codified legal system. English common law is really just a collection of underlying legal doctrines that may help to bolster a case, but usually aren't decisive.  Most modern court decisions in English system jurisdictions are based primarily and substantially on case law (i.e. precedents).  Quebec courts also rely on case law, but lean heavily on the codified precepts.  This is the biggest difference between Napoleonic code (which is essentially where Quebec derives its codified system from) and English law. 
  • That being said, there are many similarities in the ways court proceedings are followed in Quebec and the rest of Canada
  • There is a higher court for Quebec Court of Appeal cases -- the Supreme Court of Canada -- and this is the kind of case that could get elevated
  • The matter we're discussing, (Moko v. eBay), is an interlocutory application, on appeal by eBay from the decision on an application in the lower court.  It isn't a "case" as the OP pointed out, but an application solely on a point of law, in this instance, the matter of jurisdiction and whether Moko et al can proceed with their application to have the matter heard in the Quebec Court of Appeal.  They were granted this permission in the Court of Appeal decision.  
  • The next step will be submission of application briefs (i.e. written evidence, case law and -- at least in English Canada - affidavit material).  But this is not a "case" in the sense most lay people imagine it, with live witness testimony, etc., although it's possible for a Court to order such testimony for an application hearing.  It's essentially a battle of the lawyers in front of the tribunal, who will then make a decision based on the evidence presented in the briefs.    
  • I've read the reported decision from the lower court on this matter, and I can say that the tone of the decision was very emphatic, even scathing, that: (a) Moko was entirely under the protection of Quebec law as a consumer, on the basis that he was using eBay's computer as a consumer of services; (b) that eBay was in effect duping or coercing unsuspecting users into an agreement that was not a negotiated contract between "equals"; and (c) Ebay's insistence upon Santa Clara County, California as the sole jurisdiction was legally a nullity.  This is what the Court said in the original decision on the question: 

En fait, cette élection de for semble avoir été insérée pour prévenir, annuler et décourager, à toutes fins utiles, quelque recours contre eBay, même si la défenderesse ici est une compagnie canadienne.  (« In fact, this choice of forum [California] seems to have been inserted to prevent, cancel out and discourage, by all practical means, any recourse at all against eBay, even if the defendant, as here, is a Canadian company.” [referring to eBay.ca].)  - My translation

 

And further:

 

Et le tribunal croit pouvoir aller plus loin en qualifiant l'élection d'un for californien comme une disposition excessive et déraisonnable, abusive dans les circonstances, ce qui lui permet de considérer cette « élection » imposée à l'internaute comme nulle de nullité absolue. (art. 1437 et 1438 C.c.Q.)  -- (“And the tribunal believes it can go further in qualifying the choice of a California forum as an excessive and unreasonable arrangement, abusive under the circumstances, which permits this “choice” imposed upon its internet users to be null and void absolutely [under Quebec law])

 

And rather sarcastically, referring to eBay’s defence, the tribunal added:

 

On a prétendu que la recherche d'un profit, tel qu'avoué par les demandeurs, était à elle seule suffisante pour que l'utilisateur perde son statut de « consommateur » en vertu de la Loi les protégeant ici.  (« They claim that endeavouring to make a profit, as admitted by the Plaintiffs [i.e. Moko] was in itself sufficient for the user to lose his status as “consumer” under the law which protects him here [i.e. Quebec law]. 

 

I have to say you don’t often see such a harsh and unequivocal tone in most legal decisions.  No wonder the ruling was upheld by the Quebec Court of Appeal.  Obviously all three tribunal members were in agreement. 

 

In terms of what the favourable appeal decision means (again, this is only a decision on a point of law, i.e. permission to present evidence on the question), there is a good possibility – as often happens – that a matter which is of interest to a large sector of the public may attract one or more intervenors, who generally have a big organization and deep pockets behind them to enable them to fight to the bitter end. 

 

My area of expertise was in B.C. and Alberta law, and to some extent Ontario, so I don’t know whether intervenor status can be granted in Quebec, but if so – watch the fireworks! 

 

This is quite different from a “class action” suit.  In effect, if allowed to join in an application or action, the intervenor can present evidence on its own behalf, independent of the original Applicant or Plaintiff, although normally intervenors have a strong interest or tie to the issues in a case and their evidence converges with the other party's.  Here, I can imagine a large consumer advocacy group requesting intervenor status, especially now that CBC has made the issue news. 

 

Lastly, I should add that the decision in the appeal matter included an order that the lower court proceedings be stayed, so presumably the actual application will be heard in the Quebec Court of Appeal.  The date set by the Court for the application was September 27, 2013, for a 90-minute hearing, and each party was ordered to submit a 20-page brief. 

 

I tried to do a cross-cite to find a report on that hearing, but it may not yet have been published.  At any rate, now this has got my interest, I’ll check once in a while and see if a case pops up.  It is possible the hearing got adjourned to a later date, which happens in so many instances. 

 

By the way, in the original lower Court decision, it’s stated that the bidding got up to $50,000 US, so I’m not sure where the higher figure came from – CBC reporter miscalculating?

 

Also it is recorded that Moko had managed to get, but not yet pay for, the shoes, when he listed them, but the Court didn’t record whether this was a consignment, or drop-ship or other arrangement, so it’s anybody’s guess.  Here’s what was recorded in the decision:

 

[Moko et al] ont réussi à s'en procurer une paire qu'ils ont mis en vente sur le réseau de la défenderesse le 21 février 2012, même s'ils n'avaient pas encore acheté les chaussures à cette date.

 

I expect full details would have come out in the actual application on Sept. 27 (or whenever it gets heard).

 

This will be extremely interesting to follow up, especially if an intervenor gets involved, which could propel the whole thing up to the Supreme Court of Canada and set a clear precedent for eBay.  I’ll try to keep this case on my radar and report back.  It could be months before it goes anywhere though. 

 

I guess you can tell I've done this sort of thing for a while (not any more, thank goodness, now I can do it as a hobby). Smiley Happy

 

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Re: Quebec Court of Appeal rules against eBay in favour of sellers


@reallynicestamps wrote:

Quebec has very different consumer laws than the rest of Canada.


 

On this topic, based on my limited experience and research, I find some Quebec laws more fair to commoners, while Ontario laws (and probably rest of Canada) are more fair to folks with deep pockets.

 

No user agreement can remove jurisdiction over the business transaction, otherwise any store in Toronto China Town could simply put in their sales terms that the sales are subject to Hong-Kong laws and any disputes should be resolved in HK courts.

 

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Re: Quebec Court of Appeal rules against eBay in favour of sellers


@dipmicro wrote:

@reallynicestamps wrote:

Quebec has very different consumer laws than the rest of Canada.

___________________________________________________________________________

On this topic, based on my limited experience and research, I find some Quebec laws more fair to commoners, while Ontario laws (and probably rest of Canada) are more fair to folks with deep pockets.

 

You might be right.  I think the reason for this perception may be that Quebec wants politically to be seen as being ultra protective of its own citizens on it's own turf, so to speak.  There is no doubt an element of national pride and legal sovereignty involved.  Also, because Quebec relies on a codified legal system, rather than decisions based almost solely on precedent (as in the rest of Canada), I would think it's easier for the "little guy" to get a faster and clearer (and less expensive) decision from the Quebec courts than we do in English Canada.  

 

The problem is, of course, that those decisions aren't necessarily valid elsewhere.  And that's what is at stake in this Moko/eBay matter - the only way it could end up as law outside Quebec is if it goes on to the Supreme Court of Canada, and that does take money (hence my expectation that an intervenor may come along). 

 

No user agreement can remove jurisdiction over the business transaction, otherwise any store in Toronto China Town could simply put in their sales terms that the sales are subject to Hong-Kong laws and any disputes should be resolved in HK courts.  

 

If you look at all the fine print in a lot of online "user agreements" (the kind where most people just check the "Agree" box to get on with what they're doing), you'll find the jurisdiction is usually stipulated by the service provider somewhere near the end.  There is always a statement within the text that by checking the box at the top of the page, the customer is deemed to have agreed to all the terms in the user agreement, including the applicable jurisdiction.  This is why, if this particular case goes far enough, it could blow some lids off some big corporate pots.  I imagine there will be more companies than just eBay following this case. 

 

The basis of the Quebec court's finding of this practice being illegal under current Quebec law was precisely that it was fundamentally non-consenting and duplicitous. That's not usually true of most commercial contracts between two willing parties, where the jurisdiction is usually agreed upon and put in the contract -- at least that was part of the Quebec court's reason for finding as it did.  

 

Message 26 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers

Rose, I find your posts very enlightening and refreshing.

 

You say that English Canada is heavily relying on precedents. Would not a Quebec case serve as precedent in English Canadian court ? How about Canadian precedent in US court ?

 

I was aware of jurisdiction clause, but does not that only mean Ebay can penalize user with membership suspension or perhaps even sue the member for breach of contract? What is the damage for Ebay by filing in Quebec rather than California? I totally agree with QC court finding that jurisdiction clause is excessive, unreasonable and abusive. I wonder if there ever was any case where jurisdiction clause would actually work for Ebay, because to me this conclusion seems like something that would be reached in any reasonable non-corrupt court anywhere in North America.

 

Message 27 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers

About Quebec Law....  from the internet ... and some history

 

 

Quebec law is unique in Canada because Quebec is the only province in Canada to have a juridical legal system (pertaining to the administration of justice) under which civil matters are regulated by French-heritage civil law.     Public law, criminal law and other federal law operate according to Canadian common law.  

 

Quebec's legal system was established when New France was founded in 1663. In 1664, Louis XIV decreed that Quebec's law would be primarily based on the customary law of Paris, which was the variant of  civil law in force in the Paris region.  Justice was administered and courts proceeded under an inquisitorial system. 

 

In 1763, at the conclusion of the Seven Years' War, France ceded sovereignty over Quebec to Britain, in the  Treaty of Paris.  The British Government then enacted the Royal Proclamation of 1763 which set out the principles for the British government of the colony. In particular, the Royal Proclamation provided that all courts in Quebec were to decide "... all Causes, as well Criminal as Civil, according to Law and Equity, and as near as may be agreeable to the Laws of England." This provision displaced the Paris customary law for all things civil and criminal. However, in 1774, the British Parliament passed the Quebec Act which re-instated the civil law legal system for private law in general and property law in particular.

 

The key provision of the Quebec Act was s. VIII, which provided that all disputes relating to "Property and Civil Rights" were to be decided by the former law of Quebec. This phrase was carried forward as s. 92(13) of the  British North America Act, 1867.  This section granted all the provinces, including Quebec, the exclusive power to legislate with respect to private civil law matters.

 

While the other provinces operate under common law, Quebec continues to apply  civil law toward civil private law matters. In areas of law under federal jurisdiction, however, Quebec is, like its fellow Canadian provinces and territories, subject to common law. Quebec has therefore a bijuridical legal system.

 

-----------------------------

 

A definition

 

An inquisitorial system is a legal system where the court or a part of the court is actively involved in investigating the facts of the case, as opposed to an adversarial system where the role of the court is primarily that of an impartial referee between the prosecution and the defense. ...

 

-------------------------------

 

This is going to be interesting..

 

Even if this gets to the Supreme Court of Canada,  there must be a recognition that Quebec civil law takes precedence within Quebec jurisdiction.

 

eBay must face a law based on history.....  A law  which in part was to keep  a large population of French people, governed by a very much smaller group of English people,   after Wolf and Montcalm met on the Plains of Abraham in 1759.....  and Canada was on the road to becoming English... That is everywhere except Quebec.

 

eBay finds itself in a unique situation... the final judgment will be based on historical precedence as defined by the BNA Act of 1867 which was based on what was stated in the Quebec Act. of 1774.

 

 

 

 

Message 28 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers

From the User Agreement....

 

 

In addition, to the extent permitted by applicable law, we are not liable, and you agree not to hold eBay responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, or other intangible losses or any special, indirect, or consequential damages) resulting directly or indirectly from:

 

  • eBay's decision to end or remove your listing(s);

     

    ( only one entry in a long list)

     

     

    Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.

     

     

    Then more ---

     

    Regardless of the previous paragraphs, if we are found to be liable, our liability to you or to any third party is limited to the greater of (a) the amount of fees in dispute not to exceed the total fees, which you paid to us in the 12 months prior to the action giving rise to the liability, or (b) $100.

     

     

    and more

     

    • Law and Forum for Disputes - This Agreement and any dispute or claim you have against eBay shall be governed in all respects by the laws of the Province of Ontario and the federal laws of Canada applicable therein. You agree that any claim or dispute you may have against eBay must be resolved by a court located in Toronto, Ontario, except as otherwise agreed by the parties or as described in the Arbitration Option paragraph below. You agree to submit to the personal jurisdiction of the courts located within the Province of Ontario for the purpose of litigating all such claims or disputes.

       


      There is more... but this is just the beginning....

     

 

Message 29 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers

The User Agreement is available in French   and was found on eBay Canada's French site...

 

All litigation must be processed in Ontario.

 

 

 

Did eBay fail to consider that civil law applies in Quebec?

 

 

and it may  not be possible to dictate  that only  Ontario common law will apply.

 

 

 

 

Message 30 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers

Thanks Rose-Dee for the analysis and explanations.

 

I wonder when the Ontario bit was added? Or - if it was always like that, why did eBay even suggest that the case could be heard in California? I checked a few of the Europe sites and the ones I looked at have the local capital named as place for hearing disputes.

 

"No private organization will ever be allowed to be above the law."

 

The holy grail of multinational corporate evolution...

Message 31 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers


@art-in-the-making wrote:

Thanks Rose-Dee for the analysis and explanations.

 

I wonder when the Ontario bit was added? Or - if it was always like that, why did eBay even suggest that the case could be heard in California? I checked a few of the Europe sites and the ones I looked at have the local capital named as place for hearing disputes.

 

"No private organization will ever be allowed to be above the law."

 

The holy grail of multinational corporate evolution...


The local capitol in Canada happens to be in Ontario.    Perhaps that is why it shows Ontario as the location.

Message 32 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers

eBay has its Canadian office in Toronto.

 

That is why Ontario is specified in the User Agreement.

 

 

However, Quebec civil law  may be the critical factor in this situation.

 

Trying to get this into Ontario  would be a problem, as we all know about the many Quebec versus Canada arguments  noted in history.

 

One gets the impression that there is a very thick brick wall ... civil law .... at the Quebec-Ontario border

 

 

 

 

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Re: Quebec Court of Appeal rules against eBay in favour of sellers


@dipmicro wrote:

 

You say that English Canada is heavily relying on precedents. Would not a Quebec case serve as precedent in English Canadian court ? How about Canadian precedent in US court ?

 

I was aware of jurisdiction clause, but does not that only mean Ebay can penalize user with membership suspension or perhaps even sue the member for breach of contract? What is the damage for Ebay by filing in Quebec rather than California? I totally agree with QC court finding that jurisdiction clause is excessive, unreasonable and abusive. I wonder if there ever was any case where jurisdiction clause would actually work for Ebay, because to me this conclusion seems like something that would be reached in any reasonable non-corrupt court anywhere in North America.

 


From my experience, Quebec cases are rarely used as precedent in English Canadian law courts (unless of course they get heard in the Supreme Court of Canada).  I don't recall in all my years in law ever seeing one submitted to a civil court in English Canada.  The reason is that the underlying juridical system is entirely different, as 'cumos' described above.  There isn't a lot of common ground between the two.  Decisions in English Canada are based on a (hopefully fair-minded) weighing by the court of submissions presented by both sides. Those submissions, at least nowadays (and here I'm referring only to civil cases), are composed of: case law, statutes, common law principles, and argument -- and in most modern courts, case law is the definitive factor.  By the way, this is the reason that "precedents" are so important.  They're rare, and they start a line of legal foundation. 

 

Absent any case law, the other factors have to be pretty strong to get a favourable decision.  Case law applies also to procedural hearings, applications on a point of law, etc. as well.  From my reading of the two Quebec court decisions in this particular matter, there was some reliance on cases, but a lot more reference and weight given by the tribunal to the articles of law.  Now, I'm not at all familiar with the details of the Quebec civil code, so I'm going by what I saw in the decisions themselves.  This may not be true in every case.  

 

However, in English Canada, lawyers will look for supporting cases from jurisdictions and dates that are as close as possible to their own case, and in which the facts are analogous, or at least comparable.  The Holy Grail is to find a very recent case from the Supreme Court of Canada arising out of your own jurisdiction, and with a similar fact pattern - that doesn't happen too often!  There is a bit of misunderstanding among lay people about the term "Common Law" -- it refers both to the type of system, and to the various established doctrines or principles that have been developed over the centuries as the underpinnings of our system.  Simply because a case follows along the lines of a particular common law doctrine isn't enough in itself alone to win the case.  

 

Generally courts will give greater weight to comparable, recent cases from one's own, or nearby jurisdictions.  So, when I did research for trial lawyers in B.C., I would also thoroughly research Alberta if not much turned up in the B.C. reports, and then the remaining provinces, usually Ontario first.  Also, all other factors being more or less equal, the higher the decision, usually the greater the weight.  So as mentioned, a Supreme Court of Canada decision will carry more importance than, say, a Supreme Court of B.C. decision (which, despite the name is a lower court).  And a B.C. Court of Appeal decision will usually carry more weight than a Supreme Court of B.C. decision.   

 

In Canada, U.S. precedents are sometimes used if they fall into the "current, comparable" box, because U.S. civil law is based on the English legal system.  Doctrines and principles are surprisingly similar in civil law cases there.  And I imagine occasionally U.S. lawyers will rely on Canadian decisions if they fit the bill.  Again, though, the further out the jurisdiction is, the less weight the case will likely carry unless the facts are so compelling similar that the case can't be ignored. 

 

The reason corporations like to stipulate "home ground" as the forum for legal suits is because that is the place where their lawyers are most comfortable with the case law history and most familiar with court procedure (rules of court can vary widely from jurisdiction to jurisdiction).  Companies also have a close relationship of trust with their lawyers (or have their own legal departments), who have established other, similar cases to rely on should a new, similar one occur.  

 

There are also no doubt also back-door political factors involved that would make winning a case such as this one less likely in California.  For example, what judge in Santa Clara county, whose representative to Congress has a whole population dependent on the company, be inclined to quickly find in favour of a litigant against eBay in this sort of case?  Sorry to sound cynical, but that's often the underlying reality, especially in the U.S.

 

Once out of their home jurisdiction, the corporation is, in effect, a fish out of water, and dependent upon contracting local lawyers (and upon trusting their judgment in an unfamiliar arena).  Lawyers are only permitted to conduct practice in the jurisdiction in which they were called to the bar -- some lawyers are called in 2 jurisdictions or even more, but I can't imagine anybody being licensed to practice in a whole range of potential jurisdictions.  You get watered down the more you try to cover.  However, it is worth it for a corporation to have a few local lawyers in key jurisdictions.  I expect eBay Canada does have a legal department in Ontario, which is apparently why that jurisdiction was mentioned in the Quebec decision, although I didn't quite understand where that information came from.  

 

So my guess is that paying money to lawyers for a long-standing retainer (or having them on staff) is probably less important to eBay than having lawyers who are familiar with their jurisdiction, and having that jurisdiction stipulated in its user agreement stacks the dice in its favour.  Lastly, as the Quebec court pointed out, who in Canada is going to have the resources to be able to pay a California lawyer to battle eBay on its own turf?  Setting the jurisdiction where it does effectively ensures that remote users can't, or won't bother to, litigate against eBay (which is, again, what the Quebec court recognized).

 

For all of the above reasons, and probably some I haven't thought of, I think it would be far harder for a litigant to establish a precedent in a court of law against eBay in Santa Clara County, California, than it would be to get a favourable decision, say, in Quebec!   

 

The risk as I see it to eBay from this decision is that:

 

(a) if the application does proceed and the parties are heard on the evidence of the matter, and the Quebec Court of Appeal decides in favour of Moko (the propriety of that party's dealings on eBay aside), then the next eBay user who comes along in Quebec with the same sort of issue will have a precedent to rely upon and, given the tribunal's remarks about consumer protection, will likely win every time. 

 

(b) more critically, as a I mentioned, if Moko gets somehow elevated to the Supreme Court of Canada, eBay and other corporations with similar "user agreements" for Canadian customers will have a major problem to consider.  Tailor their user agreements to the customer, or somehow keep those customers out (as one poster here suggested)?  Having a jurisdiction-specific user agreement would be a huge win for the consumer, which is why I expect eBay is so actively defending this case. 

 

 

 

 

Message 34 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers

" Having a jurisdiction-specific user agreement would be a huge win for the consumer, which is why I expect eBay is so actively defending this case. "

 

Win?

 

I am not so sure.  Let's think about it.

 

Currently, eBay.ca does not really exist.  When a seller purchases services from eBay.ca or eBay.com, the service is performed outside Canada - specifically by those servers in California.  This lack of actual residence in Canada allows eBay to provide its services without charging Canadian sellers GST or HST.

 

Should a court decision change that and force eBay to actually "reside and provide a service" in Canada, could it potentially result in eBay having to charge GST/HST on the taxable services it provides?

 

Actual ownership of eBay.ca in Switzerland (where fee invoices come from) is irrelevant to that question.  Taxes are not based on where the owner is located but where the service is provided.

Message 35 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers


@cumos55 wrote:

 

Trying to get this into Ontario  would be a problem, as we all know about the many Quebec versus Canada arguments  noted in history.

 

One gets the impression that there is a very thick brick wall ... civil law .... at the Quebec-Ontario border

 


The "brick wall" is true of the lower, provincial-level courts between Quebec and the other provinces.  But the catapult is the Supreme Court of Canada.  

 

Where a fairly common issue (such as here - consumer rights) is concerned, sometimes rather obscure and parochial decisions can suddenly become established law across Canada through the SCC.  As I said, I'm going to try to remember to check on this case in the civil reports over the next few months and see if an intervenor appears.  If this were B.C. or Ontario, they'd be there in a flash, or at least waiting in the wings with their deep pockets.  

 

If Moko wins at the Quebec Court of Appeal level, it may not have a lot of impact in the rest of Canada.  The decision will just sit there, on the Quebec books, affecting Quebec residents only.  

 

However, a more interesting outcome would actually be to have Moko lose his case at the Quebec Court of Appeal level, but have a consumer organization take it up to the SCC.  There it would be judged against principles of law that the U.S. courts would have more trouble ignoring (because our civil systems are similar).  So maybe it's good that eBay launches an excellent defence and somebody else besides Moko takes up the cause for all consumers.  

Message 36 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers


@pierrelebel wrote:

" Having a jurisdiction-specific user agreement would be a huge win for the consumer, which is why I expect eBay is so actively defending this case. "

 Win?

 I am not so sure.  Let's think about it.

Currently, eBay.ca does not really exist.  When a seller purchases services from eBay.ca or eBay.com, the service is performed outside Canada - specifically by those servers in California.  This lack of actual residence in Canada allows eBay to provide its services without charging Canadian sellers GST or HST.

 


Pierre, apparently the Quebec court was under the impression (presumably from evidence given by the lawyer for eBay) that Moko was using "eBay's computer at Montreal".  Here is the applicable text from the decision (the court is referring to the basis on which it has jurisdiction in Moko's claim), although I have to admit it's not crystal clear what is meant by "leur" ordinateur.  I read "their computer" as meaning eBay's.  I'll translate this below for those who are interested: 

 

Ils ont donc introduit un recours devant la Cour supérieure du Québec, district de Montréal dont ils sont résidents, malgré que la défenderesse ait sa place d'affaires à Toronto. Sans le dire, ils semblent tenir pour acquis qu'en faisant appel aux services de vente/achat de eBay en utilisant leur ordinateur ici à Montréal, ce motif suffirait à donner juridiction au tribunal.

 

[Translation:  "They (Moko et al) accordingly launched a claim before the Superior Court of Quebec, Montreal district, where they are residents, despite the fact that the Defendant (eBay) has its place of business in Toronto.  Needless to say, it seems clear that in making use of eBay's selling/buying services by using their computer here in Montreal, this factor would be sufficient to give the tribunal jurisdiction."] 

 

Now I do agree with you that paying HST/GST if eBay were a Canadian company would not be a happy development for most eBay users, particularly sellers.  But having the matter of jurisdiction taken out of eBay's control might be a bigger advantage in the long run.  Consider this -- there's nothing like the threat of a successful lawsuit to deter lawsuits and encourage corporations to become better corporate citizens.  

 

In fact, deterrence is exactly what eBay has done in stipulating Santa Clara, CA as the sole competent jurisdiction -- they've stacked the deck (as the Quebec court stated) to insure themselves against lawsuits.  The question of whether legal opinion in Quebec has any relevance outside that province aside, as the tribunal expressed, it's probably illegal, and certainly abusive, for eBay to be imposing jurisdiction on unwitting and unequal parties to its contract.  

 

So no, I still think it would be a good day for consumers of all internet services were this case to go further.  I'd happily pay the GST on my fees and consider it a consumer-support tax.  Smiley Happy

 

 

Message 37 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers

"leur ordinateur ici à Montréal"

 

I think "leur" (their in English) refers to the bother's computer, not eBay's.

Message 38 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers


@pierrelebel wrote:

"leur ordinateur ici à Montréal"

 

I think "leur" (their in English) refers to the bother's computer, not eBay's.


Well, the details of the matter were sketchy in these two decisions because these were applications on a point of law, not a hearing on the facts.  If the hearing does take place on the substance of the claim, I'm sure the issue of whose computer was being used for what will have to come out.  

 

You no doubt know more about where eBay's computers actually are than I do...Woman Wink

Message 39 of 71
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Re: Quebec Court of Appeal rules against eBay in favour of sellers

I have seen them

 

Back in January 2002 I visited what they refer to as the "War Room" (control room) in San Jose.  Very impressive and eBay was only a small fraction then of what it is today (14,000,000 listings then; hundreds of millions now).

 

The fact the computers are located in the USA, not in Canada, is what allows eBay to not collect and remit GST/HST as the "service" of listing items for sale is not provided within Canada.

Message 40 of 71
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