Seller has not responded to my question about a shipping exception and ebay will not accept my payment without a new shipping address.

dickdinelle
Community Member

Seller has not responded to my question about a shipping exception and ebay will not accept my payment without a new shipping address. What should I do?

Ebay is requesting I pay but when I try it wont go through

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Seller has not responded to my question about a shipping exception and ebay will not accept my payment without a new shipping address.

What sort of exception?

If you have a Canadian Paypal account, you can add several "gift" addresses, but they must all be in Canada.

You cannot add an address in another country.

Sellers who ship to addresses not attached to the PP account they were paid through, forfeit their Seller Protection.

A seller may allow his customer to pay by PP, but then ship to an address that has been arranged elsewhere. Really all he has to do is address the parcel manually and stamp it. Or use stamps.com or even usps.com for a label. But he has to feel confident that the parcel will be delivered and that the customer is not scamming.

 

Or is the seller's email address in PP not valid?

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