Sent an item back to seller who refuses to refund payment and ignores my emails. What should I do?

I purchased an item several months ago.  It was not as expected and the Seller agreed to take it back and refund me the purchase price as well as return postage.  I sent the item back, but never heard from the Seller again.  No refund and no responses to my emails.  The 90 days has passed and I am not sure how to proceed or whether there is anything I can do at this point.  Any suggestions?

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Sent an item back to seller who refuses to refund payment and ignores my emails. What should I do?

You had 45 days from purchase date to file a claim. You can't do anything now with ebay / paypal. You may be able to file a chargeback, but why would you wait so long to do this? Smells like buyer's remorse.

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Sent an item back to seller who refuses to refund payment and ignores my emails. What should I do?

Not sure how that is buyer's remorse. Just shouldn't trust people's word I suppose. I received automated email responses saying the seller was out of office. Assuming he would get back to me, I gave him time. Time just got the better of me. I am not a very prolific ebayer and do not really know how all these things work. Thanks for your support though.
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Sent an item back to seller who refuses to refund payment and ignores my emails. What should I do?

If you did not use Confirmation of Delivery on your returned item, it is unlikely that you will win a Not As Described dispute.

 

But try. They can't say yes if you don't ask.

 

 

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Sent an item back to seller who refuses to refund payment and ignores my emails. What should I do?

kawaiiclay
Community Member

you cant do anything now since you have waited too long.

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