Shipping issues

What happens if after you have paid for a item & it says shipped the seller changes shipping options " no longer ships to Canada" does this mean the item is refunded ? or is it still being sent ? .. I have contacted the seller but am waiting on a reply .

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Shipping issues

If the item does not arrive within 30 days (20 if the seller uses the Global Shipping Program) file an Item Not Received dispute and get your money refunded.

 

http://resolutioncentre.ebay.ca/

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Shipping issues

 

Hello 'fairlylight...',

 

<<...paid for a item & it says shipped the seller changes shipping options "no longer ships to Canada">>

 

This could mean any number of things but the first that comes to my mind is that the seller is

relatively new and did not set the listings up very well.  He may have indeed shipped your item

and once he saw what it costs he made the change.  For new sellers, getting that whole shipping

thing sorted out seems to be the biggest challenge.

 

So no need to panic yet.  It would appear that you, too, are new so you will need to know what

to do if you get an item which does not match the description or worse, - does not show up at all.

 

You have 45 days (just over 6 weeks) to start a claim, and once started, a further 20 days to

escalate it.  If you actually want your items, it makes sense to wait for them to arrive.

 

If, however, you do not receive an international item by day 40, contact the seller.  If by day 43

you have no refund and no item, open your claim and do not close it until you have one or the

other.

And never accept a promised 'replacement' item.  That is just a delaying tactic to push you past

the deadline.

 

Have a look at the following link about ebay's buyer protection policy:

http://pages.ebay.ca/help/buy/item-not-received.html

 

 

<<does this mean the item is refunded ? or is it still being sent ?>>

 

Any time you get a refund you will get a paypal notice in your regular email announcing

that your payment has been refunded.  This shows up the instant the seller uses the Refund

link in his paypal account.  If you have a paypal account you can check to see if the refund is

there, or if you use a credit card you can call the 1-800 number and hear recent transactions.

It can take anywhere from 2 days to 2 weeks to get back on your card.

 

So my guess is that the item has been sent.  But just to make sure no one takes advantage

of you, get to know the Timelines section in the above link.

 

 

Enjoy your new item. Smiley Happy

 

 

 

 

 

 

 

 

 

 

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