Don't do anything when you are sick. Your decisions are swayed by being sick.
The problem is not NPB, it is your business model. You are expecting your buyers to complete your sale by paying you the way you want. Either build in the rate of non-payers, or, change the way you do things.
I "think" that your products would do better with a store. Somewhere where you list, park, forget about them. With BIN, NPB goes away. You will have greater control over all aspects of your business. Probably clear more profit as well.
It works for me.
It doesn't. What I meant was, BIN with IPR.
Go with what I mean, not with what I said.
It's an individual thing. My store I get to price higher. I do less work, track less, maintain less. I am putting in less energy running things. That frees up my attention for other matters.
Some folks enjoy the constant listing and re-listing. I do not.
Yeah, I will blame it on the flu. I had that two weeks ago. The fever was nice, I saved on heat costs for the house. That morphed into a cold and the cough has not gone away.
Your expectations that the customer will pay is valid, to a point. Some customers abandon the purchase, some buy with the intenet of using and returning, some promise to come back and pay, others steal.
I was 35 years of liquor retail. Ya think I saw it all? Not a chance. There were always new variants coming in the door. The lying, thieving, trickery, dishonesty never goes out of style. However, the vast majority of customers are dead honest. They are the ones to focus on. They pay your bills.
There was this one spot of time where a guy was stealing $15 worth of product and Jenny was screaming for help to stop him. Dianne ignored her because she was selling $600 worth of Champagne.
Balance.
If you are going to continue with listings that do not have IPR, build in the non-payment rate. Once you accept that XX% will not pay, you will be fine. Right now you are expecting, anticipating, demanding, 100% compliance. Isn't working, is it? Never will work, will it?
You can want that, but, it won't happen. So, re-align your expectations to match what is actually happening. Build in the capacity for auto UID, close, re-list. Stop it from bothering you.
I had a cheque take four months to bounce back to me. That was about 5-6 years ago, at least. My Credit Union laid down the law, no cheques, no money orders. Simple is simple. Anyone asks me "Can I?", I respond "Sorry, no". Plain and simple, it isn't worth the hassle.
Rio! It is a learning curve that never ends.
