What really upsets me is that I don't think I deserved it. Item was shipped super fast and I never heard back from the buyer (newbie)...
Last week as part of my routine cleanup, I sent an email to all my buyers that didn't left feedback, reminding them to please do so.
This newbie (0 feedback then) bought a remote control from me awhile back (original purchase was in January) and then he just leaves a neg saying "Item didn't work" (I sell many of these, never had a problem, but it could have been defective or just damaged in transit).
He never mentioned anything about the item not working, I could have exchanged the item or even offered a refund, all he needed to do was let me know.
I immediately placed a reply to his neg, and since I left positive to him after the item was shipped, I left a follow-up comment too.
Sorry, just venting here..
I work really hard to make sure my buyers have a good experience, and guys like this make me mad...
;-)
