What happened to the sales?

I have almost 1,100 listings and haven't had a sale since the 7th of October (4 days).  I called Customer Support, got a very polite young lady from Asia that could not give me an answer.  She made suggestions that I ship one day, refund 14 days, free shipping, filling in all the item details, etc.  I DO ALL THOSE ALREADY!



I have not been able to access my Traffic Reports for months, its always "Not available at this time".  Last night she made it available for me and the results were very shocking.  For the same day last year I had over 1,300 lookers verses 185 this year.



I am assured my account is not limited in any way.  I am totally frustrated by all this.  Am I alone or are others experiencing the same?

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What happened to the sales?

If it did, I would be estatic.  I have a listing ending every 15 minutes from noon until 11 P.M.


 

Message 41 of 44
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What happened to the sales?

Best Match is the default in search so it's anybody's guess where our listings end up.  Even auctions are not being shown as Ending Soonest when they get down to the last few minutes.  I found one of mine on about page 4 when it had 9 minutes left to go.


 


 

Message 42 of 44
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What happened to the sales?

According to ecommercebytes Omniture has been fixed and stats from Nov. 15 on are supposed to be accurate.  If that is the case then my views are down to almost half what they were a year ago.  That just about reflects the difference in sales for the month as well.


 


😞

Message 43 of 44
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What happened to the sales?

I looked at mine too.  Its a dead horse.

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