1 ACCEPTED SOLUTION
Accepted Solutions
Hello 'rou_mylen',
<< what should I expect from both the seller and ebay if I don't pay...>>
That depends whether or not the seller is willing to issue a cancellation for the sales. Buying on ebay and not following though with payment is considered a no-no, and this link will explain the Unpaid Item policy:
http://pages.ebay.ca/help/policies/unpaid-item.html#policy
When a seller files an unpaid case to get his selling fees back, the buyer must either pay or get a strike on her ebay account. Most sellers place an auto-block against anyone with 2 or more of these strikes, making it very difficult to find a seller in future.
Here's a handy link about bidding and paying that is worth a look if you are new to ebay:
http://pages.ebay.ca/help/policies/buyer-rules-overview.html#paying
If you are simply unable to complete either transaction, the thing to do is notify your seller with profound and sincere apologies whilst kindly asking for a cancellation. You are new, so the seller may be willing to do this for you so you can then get yourself sorted out.
If your seller is decent enough to oblige you, then quickly accept the cancellations and thank your seller profusely.
Then get yourself sorted out.
If you are trying to set up a new paypal account, you can go to the paypal website and do that. It sounds like you've done all that already. Does PP have your present address, the same one that is on the card statement?
You might also want to call the 1-800 number on the back of your credit card to ascertain that there is nothing wrong with the card.
You said the item was quite expensive, -- your card may have single-use limits on it, put in place for your own protection.
It is a free phone call so you have nothing to lose by it.
If you have recently moved that may cause a problem as well. Does your card company have your current address?
If you have an active paypal account and your card is in good working order and all the details match, you can always try calling the paypal Customer Service line to seek a further explanation. If someone said to me, "your card was refused for security reasons", - I would not consider that a satisfactory response.
If there is nothing wrong with your card, you should be able to use it at the ebay checkout to make a straight credit card purchase.
First make sure your address on ebay and that on your card statement are the same. Go to the My eBay at the top of this page, click it, and then find the Account tab and click that.
Select Addresses, and from the right side use Change to make any corrections. Click SAVE.
From there, under the My eBay again, find your Purchase History. If the items are there and you have not yet cancelled, you should be able to click PAY and follow through to the checkout.
Doing that is easy, - you choose the top option for credit cards, enter your same name/card info - click to confirm and you're done.
Ebay and paypal used to be basically one big entity, but now that ebay no longer owns paypal it seems the transfer has caused all sorts of little problems for users. No one here will be privy to your exact details as this is a member-to-member board for ebay people just like yourself.
For now I'd say try just making a straight credit card purchase, and then try to find out what the problem is.
Otherwise, if it is simply a no-go, you will need to sweetly ask your seller for the cancellations.
Best of luck. 
Hello 'rou_mylen',
<< what should I expect from both the seller and ebay if I don't pay...>>
That depends whether or not the seller is willing to issue a cancellation for the sales. Buying on ebay and not following though with payment is considered a no-no, and this link will explain the Unpaid Item policy:
http://pages.ebay.ca/help/policies/unpaid-item.html#policy
When a seller files an unpaid case to get his selling fees back, the buyer must either pay or get a strike on her ebay account. Most sellers place an auto-block against anyone with 2 or more of these strikes, making it very difficult to find a seller in future.
Here's a handy link about bidding and paying that is worth a look if you are new to ebay:
http://pages.ebay.ca/help/policies/buyer-rules-overview.html#paying
If you are simply unable to complete either transaction, the thing to do is notify your seller with profound and sincere apologies whilst kindly asking for a cancellation. You are new, so the seller may be willing to do this for you so you can then get yourself sorted out.
If your seller is decent enough to oblige you, then quickly accept the cancellations and thank your seller profusely.
Then get yourself sorted out.
If you are trying to set up a new paypal account, you can go to the paypal website and do that. It sounds like you've done all that already. Does PP have your present address, the same one that is on the card statement?
You might also want to call the 1-800 number on the back of your credit card to ascertain that there is nothing wrong with the card.
You said the item was quite expensive, -- your card may have single-use limits on it, put in place for your own protection.
It is a free phone call so you have nothing to lose by it.
If you have recently moved that may cause a problem as well. Does your card company have your current address?
If you have an active paypal account and your card is in good working order and all the details match, you can always try calling the paypal Customer Service line to seek a further explanation. If someone said to me, "your card was refused for security reasons", - I would not consider that a satisfactory response.
If there is nothing wrong with your card, you should be able to use it at the ebay checkout to make a straight credit card purchase.
First make sure your address on ebay and that on your card statement are the same. Go to the My eBay at the top of this page, click it, and then find the Account tab and click that.
Select Addresses, and from the right side use Change to make any corrections. Click SAVE.
From there, under the My eBay again, find your Purchase History. If the items are there and you have not yet cancelled, you should be able to click PAY and follow through to the checkout.
Doing that is easy, - you choose the top option for credit cards, enter your same name/card info - click to confirm and you're done.
Ebay and paypal used to be basically one big entity, but now that ebay no longer owns paypal it seems the transfer has caused all sorts of little problems for users. No one here will be privy to your exact details as this is a member-to-member board for ebay people just like yourself.
For now I'd say try just making a straight credit card purchase, and then try to find out what the problem is.
Otherwise, if it is simply a no-go, you will need to sweetly ask your seller for the cancellations.
Best of luck.
