Was it purchased from the USA and is the seller using the Global Shipping Program?
If so, it is somewhere between Kentucky (the GSP plant) and your house.
The number is an internal tracking number and not useful to you.
Mark Day 40 after purchase on your calendar, and if the item hasn't arrived by then open an Item NotRecieved Dispute.
But it takes only about 15 to 20 days from US to Canada, perhaps a little faster if you are in a major city.