a customer has bought my item but has not paidthe invoice I sent

dondaw01
Community Member

A customer had the winning bid on my item, I sent them an invoice and they have not paid. How long do I wait before I relist the item ?

 

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a customer has bought my item but has not paidthe invoice I sent

The minimum has been reduced to two days, 48 hours.

However, I usually wait until Day Three has passed, send a polite reminder, then if there is no response open the Unpaid Item Dispute.

About half suddenly pay, apologize and leave positive feedback. The rest disappear with the Strike they just earned.

Keep cool. It's business not personal.

BTW, even when he does pay, as a new seller, Paypal will hold the payment against your good performance for 21 days. You still have to ship once PP has the payment.

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a customer has bought my item but has not paidthe invoice I sent

Is there a customer service number for eBay and Paypal number available?

I placed an order and never received my items that I never received.  Thanks very much!!!

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