a re-seller refuses to honour warranty, beyond resolution time, now what?

whtcat
Community Member

The manufacturer warranty is with the re-seller who refuses to take responsibility. Only at 9 months on a 1 year warranty of an electronic item. What other recourse? Even eBay won't accept a complaint.

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Re: a re-seller refuses to honour warranty, beyond resolution time, now what?

leb17
Community Member

Hi whtcat

Neither eBay nor PP (PayPal) will have anything to do with it.

It's up to the seller or maybe contact the manufacture and complain there, give all the information they need.

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Re: a re-seller refuses to honour warranty, beyond resolution time, now what?

leb17
Community Member

Hi again..

Here is a link you need to read, click on the "Additional Information" it looks like you can complain to them as well.

http://pages.ebay.ca/help/policies/warranties.html

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Re: a re-seller refuses to honour warranty, beyond resolution time, now what?

daykar
Community Member

Did you get anywhere resolving this issue?

 

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