accidentally sent customer two invoices to - how do I cancel one of them

[jkar5513]

I sent two invoices to customer by accident - he says I have to cancel one of them as its charging him for both - how do I do this???

[kalvin@ebay.com]

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@jkar5513 wrote:

I sent two invoices to customer by accident - he says I have to cancel one of them as its charging him for both - how do I do this???

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Hi jkar5513,

Paymens only occur once a buyer actually goes through PayPal - invoices themselves don't automatically pay on behalf of buyers. Please advise your buyer to only pay for the correct invoice - they or you can also reach out to Customer Support for more help on this.

Thanks,