buyer cancelled ebay account without paying

[cflames690]

I sold an item on ebay, was waiting the 4 days for payments, but no payment received.  Ebay then sent me a message saying buyer has closed their account, so I have to relist my item.  As I'm a new ebayer, when I tried to do it, it says I would be going over my limit to relist this month??? But this is the same item - I was told by Ebay to relist!!!  So frustrated...

[heidilynn0_3]

Hi ..was it a designer item.Ebay has account, category and item limits. What is odd is that i cannot see a completed listing.

Did you file to recover final value fee charged by eBay..

http://pages.ebay.ca/help/sell/unpaid-items.html

[scifan57]

Re-listing an item counts towards your selling limit.

[cflames690]

The email from ebay read:

Hello cflames690

Unfortunately, we had to cancel bids and purchases for the following buyer because they're no longer registered on eBay:

****

In these types of situations, we'll credit the final value fee for removed listings won by this buyer, and also the insertion fee if it was a single-quantity listing.

We also recommend you take the following actions:
-- If you haven't received payment, don't complete the sale or send the item to the buyer.
-- Don't communicate with the buyer directly.
-- Verify any payments you've been notified of by logging in to your PayPal account (or other online payment service).
-- If the buyer requests refunds or additional payments, don't send any money without contacting eBay first.
-- If you've already sent the item, try contacting the shipping carrier to find out if you can stop shipment.

Basically, it has now completely disappeared, so I can't relist it - because it's not there now?  So I tried doing a completely new listing, and it said I'd reached my monthly limit - but I haven't sold anything!  So how can I have reached my limit?

The item is a laptop, and it's the only thing I've put up for sale.