change shipping after purchase

dorgus7
Community Member

can i change my method of shipping after i bought an item it come to more than expected

 

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change shipping after purchase

If you have received an ebay invoice but have not paid it yet check the invoice the see if there are multiple shipping methods available. If there are not you can try to contact the seller to see if they would be willing to investigate other shipping methods to your location.... but usually the shipping costs are in the listing description and you should ask before you bid or buy if there are any other options. The Seller is under no obligation to try to arrange alternate shipping methods after you have bought something.

 

Why have the shipping costs come to more than you were expecting? Were shipping costs not provided in the listing? Is shipping through the GSP ?

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change shipping after purchase

The seller chooses the method of  shipping.

The seller chooses the method of shipping to give herself protection against common problems like complaints of slow delivery or loss in the mail.

Shipping choices are a form of Seller Protection.

The seller cannot charge more for shipping than she advertises.

The buyer does not have to agree to pay more for shipping than was advertised when he bought.

 

If you are the seller, and the shipping service you want to use (tracked instead of letterpost, or Air Mail instead of Surface) costs more than the one you advertised, you can use it, but the cost comes out of your pocket.

 

If you are the buyer, and you want to upgrade the service (ExpressPost rather than Regular Parcel for example) you can ask the seller, but he doesn't have to agree. If he does agree, he is allowed to charge you the difference in the cost.

This can be done with a Paypal Send Money request.

 

If you are the buyer and you ask for a cheaper method of shipping, the seller does not have to agree to give up her chosen level of protection against unwarranted claims.

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