how can a guest leave feedback about the seller?

elee6301
Community Member

My question is: How can I leave feedback about a seller if I purchased the item as a guest?

I've phoned e-Bay about why there isn't a link in my account to leave a comment, but they say I bought the items from signed in a "guest". I remember now that I forgot what my password was, and instead of trying to find out what it was, I just clicked on the option to "buy as a guest". So now there is no record of my buying anything from the seller in my e-Bay account. My purchase history when I go into my order history is blank.

 E-Bay told me because there is no item to "click" on in my order history, I can't connect to the Feedback link to leave a comment.

E-Bay sent me a link to see the purchase that I made as a guest, but when I click on the "Give feedback" button beside the item I bought, all it does is send me back to my account, where there is no record of the purchase! So all I have done is gone around in a circle, back to the start of the problem again!

Is there some way around this, so that I can leave feedback about my seller? He was very prompt about refunding me, and I want others to know how honest he is.

Thank you for any help you can offer.

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how can a guest leave feedback about the seller?

You could send the seller a personal email, letting her know that you were pleased by the transaction, but buying as a guest meant you cannot leave feedback.

Feedback is voluntary, but that personal touch will probably mean a lot to her.

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how can a guest leave feedback about the seller?

schultzk50
Community Member
I have the same problem - EBay - you get a negative feedback on this issue....if I could just submit it!!!!
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