
04-14-2016 06:26 PM
Hi, I have sent an invoice to one of my buyer and he didn't receive it. How can i find back this invoice to foward it again?
Thank's for your help
04-14-2016 06:45 PM
You can do this by visiting "My eBay," finding your listing, clicking on "More Actions," and then clicking "Send invoice..." or something like that.
Alex
04-14-2016 07:13 PM
Hello 'johnf',
<<I have sent an invoice to one of my buyer and he didn't receive it. How can i find back this invoice to foward it again?>>
It is odd that someone does not receive an invoice if you have sent it correctly the first time. If you have had communication with your buyer, I take it his email is fine and up-to-date.
Here is a link all about invoices,
http://pages.ebay.ca/help/pay/checkout-invoices.html
If this is for an item bought on ebay, your buyer does not need an invoice, even when you have made agreed-upon changes. The buyer simply finds the item in his Purchase History, clicks Pay Now, and any changes you have sent on an earlier invoice will be reflected at the checkout.
So now that you've sent a new one, if he has trouble receiving the second invoice, tell him to pay directly from his Purchase History (which he can find by clicking the My eBay at the top of the page).
04-14-2016 09:33 PM
When making an invoice-- never hit Recalculate.
04-14-2016 09:37 PM
04-15-2016 01:46 PM
04-18-2016 01:47 AM