i bought some hid lights one of the ballast is not working i contact the seller he told me to take cut the wires and send pictures i did

moosepacass
Community Member

he also said i dont have to send it back the item.that he will send me a $10 invoice in paypal to cover shipping cost my item is still under warranty for 2 years i did what he wanted he send me an invoice for $22 dollars when i paid $50 dollars for the whole kit that is almost half the price of the kit that contains 2 ballast and 2 bulbs,and all he is sending me is one ballast that is still under warranty how is that fair

Message 1 of 2
latest reply
1 REPLY 1

i bought some hid lights one of the ballast is not working i contact the seller he told me to take cut the wires and send pictures i did

Unless the seller is an authorized retailer for the product, which is unusual on eBay, there is no actual warranty.

You would have to claim on the warranty from the manufacturer not the seller.

But the seller seems to be trying to make things right.

Your poor grammar and spelling make it difficult to understand what is happening, but I think you are saying that you bought some sort of lighting kit that had two bulbs and one did not work.

The seller refunded you $22 for the one that did not work. It is not clear if the $50 you paid included shipping or not.

So half the items did not work and he refunded half your cost.

Seems fair.

Buy the replacement locally with your refund.

 

Message 2 of 2
latest reply