eBay

beerbud001 · ‎01-25-2014

i purchase an item by mistake and seller wont cancelled the transaction ? seller says too bad you will get a strike from ebay........i've been on ebay for years never happen before ....it was a simple click mistake !!!! what should i do ? why wont the seller cancelled this ......

i myself have cancelled some transaction from some of my buyers for different reasons....and its part of the trade, it only take 1 minute !!!

pierrelebel · ‎01-25-2014

I am sorry to say that I agree with the seller in this case.

It is a US$750+ item.

You made an offer and it was accepted - that is more than a "simple click mistake".

"and its part of the trade, it only take 1 minute !!!"

???

The seller has already been charged FVF by eBay. It takes quite some time to recover those fees. More than "1 minute". Since you regularly accept cancellations from your buyers, you know the process and how long it takes.

You made a mistake. That is not the end of the world. You had your reasons to find that listing and make an offer. You changed your mind. A "non-paying" instance will be recorded as it should. And life will go on. Hopefully you have apologized to the seller for the inconvenience you caused.

" i myself have cancelled some transaction from some of my buyers for different reasons."

That is your choice. Your policy. However, you cannot force it on other sellers.

nan*55 · ‎01-25-2014

I agree with Pierre and the seller. Takes more than one click to make an offer.

beerbud001 · ‎01-25-2014

i understand but after 5 years on ebay first time this happens to me and it was an honnest mistake to bad he wont resolves this the friendly way ! and i really went to turn down the offer but press the wrong one .......very sad about his...........i know i would do it for my customer ! happy cutomers always return !!